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Susan Gitau | Elance
 
176985602337900
Last Sign-in: Jun 23, 2016

Susan Gitau

Virtual Assistant, Customer Service & Social Media
   Kenya
Nairobi
  |  7:31 am Local Time

Verified Freelancer

Susan Gitau's identity has been verified.  Learn More

Overview

Minimum Hourly Rate $5

I am a skilled Virtual Assistant and Customer Service Assistant with a background in Administration, Social Media management, Email Marketing and Customer Service.

I have worked in this industry for 3 years. I have gained a lot of experience and exposure. I seek employment which will help me serve and grow professionally, while being able to utilize my strong organizational, educational and personal skills.

Read More »
Oct 20, 2015|Content Management|Private|Completed
Oct 13, 2015|Word Processing|Private|Completed
Oct 1, 2015|Content Management|Private|Completed
|
5.0
Aug 3, 2015|Virtual Assistant|Private|Completed

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Portfolio

I did this project that involved Data mining and Data Entry into Excel spreadsheet.
http://www.partechs.com
Working as a virtual assistant and web assistant
http://www.going-natural.com
I worked as a social Media manager for Twitter,Facebook and YouTube sites, adding fans...
http://loudrapbeats.com

Skills (10)

Tested
Virtual Assistant
Social Media Marketing
Social Media Marketing
My Score
avg
Administrative Support
Admin Support
Customer Service
Customer Service Test
My Score
avg
Passed
Personal Assistance
Appointment setting
Email Management
Data Entry
Project Management

Service Description

1. Virtual Assistant: I work as a full time virtual assistant and I have been doing it for 4 years now, helping clients on tasks such as:

- Email management
-Calendar
-Data entry
-CRM management
- Appointment Scheduling
-Other admin support work

2. Customer Service: I am skilled to help out with:

-Telephone support via Skype, Voip and other online systems
-Chat support
-Email support

3. Social Media Marketing: I am social media savvy and I promote products and services online via; forums, blogs and social media outlets. I am great at creating social media content and I learn a clients voice quickly and communicate’s it well.


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Employment

Africa Carbon Exchange
Administrator/ PA
2011 - 2012
As the Administrator I covered all office processes and procedure to list but a few. o Organizing and Coordinating office processes and procedures o Receiving guests and phone calls o Scheduling...

Education

Kenya Institute of Management
Higher Diploma In Business Management
2009 - 2012
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Virtual Assistant
Customer Service
Assistant
Admin Support
Assistant
VA
PA
Social Media Marketing
Social media manager
Email Management.
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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0
0
Total
Milestones
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Reviews
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Clients
Total
Repeat
Earnings
Private
Private
Total
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Identity
Username
Susan-Gitau
Type
Individual
Member Since
July 2012
Elance URL
Verifications
0
Susan Gitau | Elance

Susan Gitau