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Jesusa Elaine Coronel | Elance
 
176985602337900
Last Sign-in: Jul 21, 2013

Jesusa Elaine Coronel

Excellent Customer Service Representative
   Philippines
  |   Candelaria, Quezon

Overview

Minimum Hourly Rate $3

In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers.
My long term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as...

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Skills (8)

Tested
Able to typer 45-50 wpm
Time management skills
Good verbal communication skills
Sales Ability
Customer service skills
Multi-Tasking
Adaptability and ability to work under pressure
U.S. English Basic Skills Test
My Score
avg
Passed

Employment

Sitel Philippines
Accounts and Billing Specialist T2
2011 - 2012
o Support customers with billing inquiries, reporting foul play or behavior in social online gaming, and technical issues. o Responsible for delivering an exceptional customer experience via...
Convergys Phil. Company
Customer Care Associate
2009 - 2011
Assist customer regarding billing concerns Assist customer in right sizing packages Assist customer regarding billing disputes Save customer from switching to other company Gave available...
Teletech Lipa
Customer Service Representative
2008 - 2009
Route calls Serve as call directors Assistance clients regarding basic unit information Provide clients with appropriate options in solving issues

Education

St. Anne College Lucena Inc.
Bachelor of Science in Physical Therapy
1994 - 1999
Overview  |  Job History  |  Resume/C.V.

Keywords

My Snapshot
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Elance Level
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  • 12 months
  • Lifetime
Jobs
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0
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Reviews
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Clients
Total
Repeat
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Per Client
Identity
Username
susiebaby
Type
Individual
Member Since
March 2012
Elance URL
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0
Jesusa Elaine Coronel | Elance

Jesusa Elaine Coronel