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Suzanne Van Tienen Citro | Elance
 
176985602337900
Last Sign-in: Feb 10, 2013
Sorry, I am not available for new work at this time.

Suzanne Van Tienen Citro

Analyst, Product Consultant, Multilingual.
   United Kingdom
  |   London, London
  |  6:46 am Local Time

Verified Freelancer

Suzanne Van Tienen Citro's identity has been verified.  Learn More

Overview

14 years experience in online media and software development, managing search and knowledge management products.

Business fluent in Spanish, Italian, Dutch and English; proficient in French, German and Catalan.

Strong analyst able to turn data into meaningful insights.

MSc in Computational Linguistics.

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Skills (8)

Tested
Microstrategy
Internet Marketing
Social Media Marketing
SEM
Google Analytics
Google AdWords
Resume Writing
Italian

Employment

Linguismo (Self Employed)
Product Consultant - CX, Search and Knowledge Mana
2009 - Present
Technical and strategic consulting in the following areas: * User Experience (UX) and Customer Experience (CX). * Knowledge Management Solutions. * Insights / Analytics (BI). * Search, Information...
Oracle (Oracle Knowledge)
Language Technology and Insights Lead
2011 - 2012
Client Side * Working with large clients to implement and tune knowledge management and business intelligence solutions for web self-service and customer contact centre applications. * Using...
Yahoo Europe
Director Category Development (Insights/Analytics)
2007 - 2009
* Introduced and rolled out analytical tools for competitive benchmarking and market share calculation. Trained sales team to use these in client presentations and helped presenting more technical...
Yahoo Search Marketing
Manager Global Sales Development
2003 - 2007
* Managed team of International Market Support Managers (covering API sales, new product roll-out, global sales training and global technical support). * Supported sales directors in all global...
Xerox
Terminology Manager
2002 - 2003
* Managed SDL Trados terminology database for large automotive translation projects (20 languages and over 60 translators). * Contributed to adoption of TMX, an XML standard for translation memory...
Q-go
Computational Linguist
2000 - 2002
* Joined Q-go during its startup phase. Q-go was acquired by RightNow in 2011 and RightNow in turn by Oracle in 2012. * Trained European sales teams on pitching company’s core product. *...
Lernout & Hauspie (GMS, Sail Labs)
Computational Linguist
1998 - 1999
* Managed a team of Dutch and Flemish linguists and lexicographers. * Developed grammar modules for English-Dutch machine translation software.

Education

Universiteit van Amsterdam
MSc Computational Linguistics
- 1999
University of Stuttgart
BSc research Computational Semantics
- 1997
Charles University in Prague
Summer School Logic, Language and Computation
- 1996
Stedelijk Gymnasium Leiden
Grammar School
- 1992

Keywords

search
analysis
dutch
catalan
italian
spanish
SEM
analyst
inquira
data
My Snapshot
Elance Level
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  • 12 months
  • Lifetime
Jobs
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0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
svantienen
Type
Individual
Member Since
December 2012
Elance URL
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Suzanne Van Tienen Citro | Elance

Suzanne Van Tienen Citro