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Svitlana K. | Elance
 
176985602337900
Last Sign-in: Sep 23, 2015

Svitlana K.

Support and billing manager
   Ukraine
Lviv

Overview

Minimum Hourly Rate $5

I have experience in customer service online support, providing practical help and consultation via emails, calls, livechat. I have also a good background in maintenance, receipting and processing of customer orders at all levels, verification and coordination as well.
I have strong work experience with USA and European clients, service minded and customer focused, good understanding of how software, web applications and databases work.

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Skills (10)

Tested
Market Research
Economics
Marketing Strategy
Budgets
Business Strategy
Forecasting
Negotiation
Analysis
Online Support

Employment

MadeIT Inc
Support and Billing Assistant
2014 - Present
• Customer service online support, providing practical help and consultation. • Mail processing, working on live chats, making telephone calls requesting information, handling customer...
Co.Ltd EpicentrK
Depchief of department on orders
2012 - 2014
• Preparing financial analysis and ordering applications on goods for manufactures. • Controlling of quality order‘s fulfillment and collaboration with suppliers. • Planning, management,...
Epicentr K
Checker of registration accounting data
2012 - 2012
Carried out the operations of the receiving, accounting source documents, checked accepted documents by form and contents, transferred the documents information in the database, controlled accuracy...

Education

Ternopil Academy of National Economy
Bachelor's degree
-
Kyiv National Economics University
Master's degree
-
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer support
mail processing
livechat
phone verification
order acception
ensuring sales
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Identity
Username
Svitlana_K
Type
Individual
Member Since
April 2015
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Svitlana K. | Elance

Svitlana K.