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Duane D. | Elance
 
176985602337900
Last Sign-in: Jun 19, 2015

Duane D.

Technical,Email,LiveCha,Phone,Social Support Agent
   Philippines
  |   Cagayan De Oro City, Cagayan de Oro
  |  4:02 am Local Time

Overview

Minimum Hourly Rate $5

"Time is Gold" I believe that time management is very important. Time spent can never be regained so make use of the time and spent wisely. Providing Quality service is my main priority. I have 4 years of experience as a customer service support and technical support.

I have broad experience using Microsoft Word, Microsoft Excel, Windows Operating systems such as Windows Vista, Windows 7, Windows 8 and Windows 8.1, and troubleshooting hardware issues.

I am Versatile, Flexible, can perform multitasking with less supervision, Problem solver...

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Skills (10)

Tested

Service Description

Customer Service Support and Technical Service Support. I can say that I'm one of the precious Jewels in upwork service. In fact, I was one of the top agents when I was still connected with Microsoft at Convergys Philippines. I always set goals in order to become productive at all times, Finish the task before deadline with less supervision. Flexible and can perform two or more tasks simultaneously.

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Employment

Convergys Philippines
Tier 2 Customer/Technical Support
2012 - 2015
Microsoft Technician
Stream Global Services(currently Convergys)
Tier 1-Dell Technician
2009 - 2011
Dell Technician
Overview  |  Job History  |  Resume/C.V.

Keywords

Microsoft
Windows 7
Windows 8
Office
Virtual Assistant
Email
Live Chat
Technical
Customer Service
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
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Identity
Username
sweetyduane
Type
Individual
Member Since
June 2015
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Duane D. | Elance

Duane D.