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Syahiran R. | Elance
 
176985602337900
Last Sign-in: Sep 3, 2014

Syahiran R.

Work Smart!
   Malaysia

Overview

I am a quick learner who always adapts things to change and will hit the ground running and extra confident with client. I am dedicated to my works and will provide the top quality result. I am an outstanding performer and meticulous type of person.

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Skills (10)

Tested
Hardware/Software Troubleshooting skills
Handling Customer Service Skills
Networking-LAN/WLAN
Windows Operating Systems XP/Vista/Win7
Troubleshooting
Operating Systems
Network Administration
Technical Support
Computer Hardware
Call Centers

Employment

Fairchild Semiconductor
Global Helpdesk Information Systems
2010 - 2013
Providing first tier customer support, problem identification/resolution, problem escalation to second tier support, logging calls into an automated call tracking application, and identifying...
NEC Computers Asia Pacific
Technical Support Engineer
2001 - 2009
Provide technical support for end customer in APAC countries. Call centre technical support. Ensure customer issue escalation is being managed and resolved accordingly to the customerís complete...
Alcatel Networks
IT Network (Intern)
1999 - 1999
-Provided technical support and network support for internal staff. -Provided PC hardware support -Provided Application support for internal staff e.g. MS outlook, printer, window operating system...

Education

Universiti Kebangsaan Malaysia
Bachelor's Degree Information Technology
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Overview  |  Job History  |  Resume/C.V.

Keywords

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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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0
0
Total
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Reviews
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Clients
Total
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Identity
Username
SyahRusli
Type
Individual
Member Since
September 2014
Elance URL
Verifications
0
Syahiran R. | Elance

Syahiran R.