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Talha Khan | Elance
 
176985602337900
Last Sign-in: Mar 25, 2015

Talha Khan

   Pakistan
  |   Karachi, Sindh

Overview

Over 9 years of diverse and extensive national and International experience in Customer support, Telecom and IT industries with strong leadership and Interpersonal skills. Highly analytical self-motivated individual with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes

Specialties
ERP implementation and integration, Vendor and SLA Management Communication skills, Customer relations, Customer support, Supervisory, Cisco Routers/Switches and Firewall, VMware, MS Exchange, Win Server,...

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Portfolio

ITS a resume

Skills (10)

Tested
Blackberry
WiMAX
Troubleshooting
VoIP
Software Installation
IP
IT Operations
IT Solutions
Telecommunications
Servers

Employment

Emitac Mobile Solutions LLC (EMS)
Blackberry Support Engineer
2014 - Present
Design and implement BlackBerry Enterprise solutions for corporate clients of Warid Telecom in connection with Microsoft Exchange Server Managing Exchange Server components linked with Blackberry...
Ghazi Brother, Pakistan
Network Administrator
2013 - 2014
? Worked as core team member in Lifecycle Implementation of Microsoft Dynamic(ERP) ? Acted as bridge among cross functional teams and application service partners for implementing change business...
Emitac Mobile Solutions
IT Support Enigneer
2012 - 2013
Planning and Implementation of Virtualization of Physical servers on VMware ESX and SAN Storage ? Plan and execute Servers and Storage consolidation project with proper DR and backup facility. ?...
Emitac Mobile Solutions
Blackberry Support Engineer
2010 - 2012
Blackberry Certified Solution Designer Blackberry Certified Support Specialist Responsible for weekly/monthly/yearly performance reports required by higher management Provide 24/7 support to the...
Mobilink Infinity, a VimpleCom Company
Team lead (Wi-Max operations)
2008 - 2010
Improving troubleshooting and technical skills of Wi-MAX Support Engineers Training of tire 2 technical center Maintaining KPIs Prepare daily performance reports required by higher management...
Cyber Internet Service Provider (Pvt) Ltd.
Team lead (corporate Support South)
2006 - 2008
Responsible for achieving Team KPIs Escalation and follow-up of cases requiring further action. Following up calls in a prompt courteous manne Deployment/Support of Cisco ADSL / G.SHDSL Router....

Education

Hamamatsu University
BS(SD)
-
Hamdard University
MSIT
-
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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  • 12 months
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Identity
Username
talhakin
Type
Individual
Member Since
January 2015
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Talha Khan | Elance

Talha Khan