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Talitha H. | Elance
 
176985602337900
Last Sign-in: Feb 9, 2015

Talitha H.

Expert Customer Sevice Representative
   United States

Overview

Hello, my name is Talitha thank for interest in my profile. I am a committed and motivated self starter with over 10 years of customer service experience. I have experience with inbound and outbound call center customer service. Excellent problem-solving skills and a strong sense of urgency ensure customer satisfaction

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Skills (10)

Tested

Service Description

I am Proficient in
Customer Service,
Inbound and Outbound Call handling
Data Entry

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Employment

Assurant
Customer Care
2012 - 2015
• Research and resolve loan inquires in a timely manner via inbound and out bound calls from our customers. • Partnered with the Processing Department assisted with processing...
Ryla
Customer Service
2011 - 2012
• Answers customer/client requests or inquiries concerning services. •Troubleshoot...
Comcast
Customer Account Executive
2007 - 2011
• Explains billing cycles, processes, and prorates effectively to ensure that customers understand their statements. • Prepares work orders accurately; processes payments and enters credit card...
Allstate
Claims Representative
2005 - 2007
• Obtain information and maintain records of accidents or personal property losses policyholders and claimants through telephone and written reports....

Education

Brown Mackie College
Assocated degree of Applied Business Management
2003 - 2005
Overview  |  Job History  |  Resume/C.V.

Keywords

My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
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Reviews
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Clients
Total
Repeat
Earnings
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Per Client
Identity
Username
Talitha21
Type
Individual
Member Since
February 2015
Elance URL
Verifications
0
Talitha H. | Elance

Talitha H.