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Tristan Allen | Elance
 
176985602337900
Last Sign-in: Oct 16, 2014

Tristan Allen

Skilled Windows Desktop/Server Support Tech
   United States
  |   Portage, IN

Overview

I am a responsible, reliable individual who takes pride in my work. I have extensive experience in the cable/internet/phone installation and repair industry. I also have experience in computer hardware and software troubleshooting, remote support, Windows Server, Active Directory, along with work experience involving management of business IT solutions. My customer service skills are strong due to my experience in customer facing fields of work. I work efficiently with others as well as alone. I am seeking a position with similar...

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Portfolio

Successfully achieved the Microsoft Technology Associate Certification.
Successfully achieved the Computer Hardware Technician Certification.

Skills (10)

Tested
Desktop Support
Desktop Applications
Windows 7 Administration
Windows 7
My Score
avg
Windows 8 Administration
Windows 8
My Score
avg
Passed
Active Directory
Helpdesk
Online Help
Windows XP Administration
Microsoft Windows Server
Computer Skills

Service Description

I have vast experience in the customer support/satisfaction/service industry in the majority of my previous employment. I am able to communicate effectively with non-skilled customers, as well as offer effective remote support if necessary.

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Employment

Xerox Recovery Services
Case Research Specialist
2014 - Present
• Fast and efficient work from home on PC within specialized MAX software. • Phone calls to insurance agencies conducting coverage investigations. • Production and efficiency requirements, constant...
Golden Technologies
Support Technician
2014 - 2014
• Provide superior customer service on a daily basis. • Management and troubleshooting of business PC’s/Laptops. • Troubleshooting of various networking issues. • Maintain and troubleshoot server...
U.S. Army National Guard
12B- Combat Engineer
2010 - 2014
• Good leadership skills. • Punctuality and completion of assigned tasks. • Strong discipline.
Comcast Corp.
Communications Technician
2011 - 2013
• Installation and repair of cable/internet/VOIP services in residential and business premises. • Strong technical and customer service skills and problem solving. • Operation of company owned...
AT&T
Premise Technician
2008 - 2010
• Installation and repair of cable/internet/phone services. • Maintaining excellent customer service while in customer’s premise or business. • Responsibility in operation of company vehicle. •...

Education

Rich East High School
Diploma
2000 - 2005
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

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Elance Level
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  • 12 months
  • Lifetime
Jobs
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Total
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Reviews
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Clients
Total
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Per Client
Identity
Username
tallen204
Type
Individual
Member Since
October 2014
Elance URL
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0
Tristan Allen | Elance

Tristan Allen