With over 12 years of professional experience, I am dedicated to human resources consulting services with a high degree of excellence. My professional expertise including Healthcare and Information Systems., training, human resources, SaaS administration, and HRIS. I specialize in talent acquisition and management, software administration and training, writing policies and procedures, and customer service training.
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I am extremely organized and detail oriented. Client satisfaction is my main priority. I'm trained to deliver results that are...
I am excited about the potential opportunity to work with you as your next Human Resources Consultant. After further review of my qualifications, I am sure that you will find that I am a viable candidate.
In most recent role as a Customer Success Manager for an Talent Management software company, I took pride in serving over one hundred client accounts from Alaska to Bermuda. I contributed to customer satisfaction by providing on-going software training (online and on-site), technical support, making consultative and proactive recommendations to improve the efficiency of their current processes, implementing retention strategies, and making recommends to purchase additional HealthcareSource Talent Management software products. In this role, I thoroughly enjoyed the daily interaction with clients and using my skills in human resources, customer service, training, and business management. My commitment to this role resulted in maintaining $4 million in revenue.
As a Recruiter in Human Resources I was responsible for full cycle recruiting in a number of areas to include Professional, Nursing, Information Systems, Allied Health, Administrative/Clerical, and Support Services. I spearheaded the implementation of the application tracking system, Position Manager. As a system administrator, I was fully responsible for training all levels of management and the Human Resources Recruitment staff. Both of these roles require training, motivation, and constant development of the...
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