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Tarek M. | Elance
 
176985602337900
Last Sign-in: Dec 7, 2014

Tarek M.

   Egypt
  |   Alexandria, Alexandria

Overview

* Handling customers complaints and follow up their issues in order to get customer satisfaction
* Update and maintain customers database
* Check the quality of maintenance
* Create products codes systematically
* Filtering resumes according to the company policy

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Skills (10)

Tested
Computer Skills
Call Center Skills
General Office Skills
Email
Phone Support
iPhone App Development
Android
Customer Service
MBA
BMC Remedy

Employment

Raya Holding
Branch Manager
2013 - Present
Branch Manager at Raya Distribution Location: Alexandria, Egypt Job Role: Customer Satisfaction October 2013 Present * Handling customers complaints and follow up their issues in order to get...
AM Group
Customer Care Representative
2011 - 2013
Customer Care Representative at AM Group Location: Alexandria, Egypt Company Industry: Medical/Hospital Job Role: Customer Handling September 2011 - October 2013 * Update customers accounts on...

Education

High institute of computer and science
Bachelor of information technol
-
Overview  |  Job History  |  Resume/C.V.

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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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Identity
Username
Tarek_Mahmoud
Type
Individual
Member Since
December 2014
Elance URL
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Tarek M. | Elance

Tarek M.