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Vanessa T. | Elance
 
176985602337900
Last Sign-in: Mar 28, 2015

Vanessa T.

Works with integrity
   Philippines
  |   Davao City, Davao Del Sur
  |  7:49 am Local Time

Verified Freelancer

Vanessa T.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $4

I have worked in a contact center for 5 years. Throughout the five years, I have gained 2 years of experience as a customer service representative/order processor, 1 1/2 years as a Quality Assurance Specialist, and 1 1/12 years as a Team Leader in a billing account. With these roles, I learned how to handle different kinds of customers, harness my English communication, create reports and analysis (this includes the 7 quality tools), process data and presents them to clients, and multitasking.

Read More »
Jan 29, 2015|Virtual Assistant|Private|Completed
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5.0
Jan 25, 2015|Virtual Assistant|Private|Completed
|
5.0
Dec 31, 2014|Virtual Assistant|Private|Working
Nov 17, 2014|Community Moderation|Private|Working

View All »

Portfolio

Found 300 Christian churches in the US that has mission trips to Thailand. Links that...
Managed instagram followers and did some marketing efforts

Skills (10)

Tested
Customer Service
Data Entry
Research
QA Management
Microsoft Word
Microsoft Excel
Computer Skills
Computer Skills Test
My Score
avg
Passed
English
English-Tagalog Translation
Microsoft Outlook

Employment

Odesk
Client Services Associate
2013 - 2013
Sutherland Global Services
Team Manager
2008 - 2012
CyberCity Teleservices Inc.
Customer Service Representative / Order Processor
2006 - 2007

Education

Ateneo de Davao University
Bachelor of ScienceMajor in Accountancy
2000 - 2001

Keywords

My Snapshot
8
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
4.7
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
tarimanvanessa
Type
Individual
Member Since
March 2013
Elance URL
Verifications
0
Groups
Vanessa T. | Elance

Vanessa T.