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Jacob R. | Elance
 
176985602337900
Last Sign-in: Dec 9, 2010

Jacob R.

Taking the headache out of IT on a budget. MCITP+
   United States
  |   Overland Park, KS
  |  1:52 am Local Time

Overview

Minimum Hourly Rate $20

The youngest soldier in my unit to make Sergeant, I am a hard charging, technically adept, challenge-driven MCITP with current industry certifications and Bachelors Degree. Broad range of experience and knack for problem solving. Equally adept at working independently or as part of a team.

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Skills (2)

Tested
Networking Concepts Test
My Score
avg
Windows Networking Infrastructure Test
My Score
avg
Computer Technician Test
My Score
avg

Service Description

I specialize in small-midsize business IT support as well as workflow management. I can fix your PC, remove your virus, or set up your business's servers and network. Thats the easy stuff. If you aren't that familiar with IT, however, you might not even be aware of what you are missing out on. Computers are supposed to make your life easier not make you want to pull your hair out. I can streamline your office infrastructure or design it from scratch. I can also teach you how to leverage the cloud to make managing the mountain of email, Voicemail, texts that you deal with every day much more manageable.

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Employment

Peraspera
Technical Service Representative
2010 - Present
Support range of work for a wide variety (30+) of disparate company each with their own special IT needs. I have supported Desktops (Windows XP, Vista, 7, and Ubuntu), Servers (Windows 2000, 2003,...
Peak Systems, Inc.
Technical Support Contractor
2010 - 2010
Image Dell desktops and laptops, disk wipe desktops and laptops for return to vendor, and replace and upgrade memory chips, hard drive and motherboard. Verify all software loaded on each desktop...
The US Army
Chemical Biological Radiation Nuclear NCO (Non-Com
2002 - 2006
Held Secret Security clearance. Maintained 100% accountability for over $100,000 of tactical operations equipment. Led company-wide CBRN training and readiness.
Discount Computer Solutions
Computer Repair Technician
2000 - 2001
Performed extensive computer assembly, repair, and network cabling. Installed Windows and diagnosed and resolved issues, and removed viruses. Performed SOHO (small office/home office) network...

Education

New Horizons
Cyber Defender Training Program
2010 - 2010
University of Kansas
Bachelor of General Studies - Psychology
2006 - 2009
Overview  |  Job History  |  Resume/C.V.

Keywords

Windows Server
VPN
Google Apps
Virus Removal
Android
My Snapshot
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Elance Level
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Identity
Username
techmonkey
Type
Individual
Member Since
December 2010
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Jacob R. | Elance

Jacob R.