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Mellissa Ruryk | Elance
 
176985602337900
Last Sign-in: Feb 22, 2015

Mellissa Ruryk

I can help solve your problem with great writing!
   Canada
  |   North Vancouver, British Columbia
  |  8:58 am Local Time

Overview

Minimum Hourly Rate $33

Successful independent tech writer with experience in user guides, online help systems, info architecture, policy and procedures guides and marketing creative. I am a writer & editor whose skills converge in technology, instructional design and marketing communications. I use analytical skills, creative problem-solving abilities and tactful persistence to ensure that internal and external client service standards are not only met, but consistently exceeded. Infectious enthusiasm + sense of humour + my ‘can-do!’ attitude make me a great...

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Dec 5, 2012|User Guides & Manuals|$1,710|Completed
|
5.0

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Skills (2)

Tested
Search Engine Optimization (SEO)
Business Writing
Business Writing Skills Certification
My Score
avg

Service Description

• Contracted currently with a noted game developer as technical writer, redesigning their Confluence Wiki site, creating templates for tech documentation and streamlining the processes that produce documentation for Game developers, producers and managers
• Edited online content for a real estate agent’s website
For a small oil and gas software company:
• Sole writer and editor for a team of more than 15 business analysts and subject matter experts, responsible for creation and maintenance of the Flare help authoring system
• Gathered input, wrote and revised information for 7 RFP/RFIs over a two year period – work was won in 85% of the competitions
• Created an RFP proposal template to obtain quotes for Telecommunications services for the IT department
• Supported my coworkers to create well-written documentation, trained them on the latest tools and techniques, and enhanced the documentation management process
• Promoted the Confluence wiki as the firm’s intranet, maintaining all new employee training and documentation links
• Promoted compliance with brand standards for all client-facing documentation and systems, developing templates for different document types (topic-based authoring)
• Implemented an employee safety program with a video tutorial and served as a fire warden
• Compiled and edited release notes for the application on a regular basis, including formatting an Executive Summary of the more impactful changes to the application
• Created field level help...

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Keywords

Madcap Flare
MS Word
Viewlet
Confluence
technical writer
editor
web writing
PowerPoint
Visio
Snag-It
My Snapshot
Writing & Translation
1
Elance Level
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  • 12 months
  • Lifetime
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Identity
Username
TEKRight
Type
Individual
Member Since
July 2011
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Mellissa Ruryk | Elance

Mellissa Ruryk