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Tricia F. | Elance
 
176985602337900
Last Sign-in: Jul 13, 2011

Tricia F.

Specializing in Helping our Clients be Successful
   United States
Lawrence

Overview

We assist our clients in technical writing, training, telecommunicaitons design and programming. We also offer administrative services, telephone answering services. You may use our VoIP phone system to provide toll free answering services. We provide the setup and design.
We have over 35 years in telecommunications to assist you.

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Skills (2)

Tested
U.S. Academic Writing Test
My Score
avg
Passed
Call Center Skills Test
My Score
avg

Service Description

Company background

We provide technical expertise in writing projects on telecommunications in particular. We also provide both remote and on-site telecom expertise on Nortel products: PBX, Key Systems, Contact Centers, Telephony Manager, Call PIlot, Unified Communications, VoIP technologies.

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Employment

Telecom Consulting Pros LLC
Owner
2008 - Present
Working with customers to provide consulting and programming for their Nortel products such as CS1000, Contact Center, Call Pilot, Telephony Manager, Also, for Unifitied Commuications set up and...
Embarq
Multimedia Sales Engineer II
2006 - 2008
Sales Engineer for Multimedia Products--Call Centers, IVR, OCS/Unified Communications
TEK Systems
Voice Engineer
2006 - 2006
Contract voice engineer working on-site for Ashland Incorporated. Coordingated upgrades of Meridian Mail to Call Pilot at 24 sites world wide. Worked on various other projects involving VOiP and...
PGF Communications
Owner
2000 - 2006
Contractor providing project management, system design, installing programming and coordination for Verizon, SWBell, ACS Telecom, Sprint, as well a private corporations.
Soutwestern Bell DataCom
CSRII
1974 - 2000
Provided installation support and coordiation, training, and programming for Nortel products. Contact Centers, call accounting, and networking were speciaties.
Overview  |  Job History  |  Resume/C.V.

Keywords

writing
telecommunications
contact center
business assistant
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Identity
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TelecomConsulti...
Type
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Member Since
March 2010
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Tricia F. | Elance

Tricia F.