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Ray Valeriana | Elance
 
176985602337900
Last Sign-in: Dec 1, 2014

Ray Valeriana

when customers are satisfied, they will buy more
   Philippines
Lapulapu

Overview

Minimum Hourly Rate $5

I currently work as a customer service personnel for a known car company. And I used to work as a supervisor in a contact center supporting Hewlett-Packard products. Basically I have a lot of experience dealing with different types of people all over the globe whether over the phone or through e-mail.

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Skills (4)

Tested

Service Description

Providing accurate data in a timely manner.

just tell me what you need done

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Employment

Millennium Cars Mindanao (Ford CDO)
Service Advisor/Customer Service
2009 - Present
Teletech Customer Care Management Philippines
Agent Support Group/ Technical Supervisor
2007 - Present
Provides assistance to call center agents regarding technical and process issues for HP(client) and presents feedback to client in a weekly basis.
Convergys Corporation
Customer Service Representative
2007 - 2007
Provides realtime assistance to Sprint Postpaid customer queries regarding billing inquiries, payments, etc.

Education

University of Southern Philippines
Computer Science
2002 - 2005
Xavier University
Computer Science
2000 - 2002
Overview  |  Job History  |  Resume/C.V.

Keywords

bulk mail
email
excel
data entry
event planning
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  • 12 months
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Identity
Username
terenciuz
Type
Individual
Member Since
July 2009
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Ray Valeriana | Elance

Ray Valeriana