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Teri M. | Elance
Last Sign-in: May 29, 2014

Teri M.

Business Analyst (CBAP); Writer; Project Manager;
  |   Edmonton, AB


A proven decision-maker, planner, and leader, the guiding principle for my career comes from French philosopher Michel Foucault: “why should a painter work if he is not transformed by his own painting.”

I am a highly motivated, energetic, and creative individual with acute analytical skills and organizational proficiency. Perceptive and innovative, I venture to exploit my resourceful thinking and persistence and go outside the conventional box in order to initiate action, identify and resolve issues, and adapt to shifting environments and...

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Skills (7)


Service Description

My career is focused on applying and building the fundamentals of critical inquiry in the fields of business analysis, project management, and knowledge leadership. This focus is guided by the concept of JOLT THINKING, a simple yet innovative approach forwarding strategic questions to assess the what, the why, and the how.

This approach has evolved over the years as I have realized too many projects suffer from a lack of critical inquiry. Many times the people involved in a project are not clear about the purpose of the project and suffer in silence to met deadlines and milestones which are not understood. The result of such a situation is a project unsuccessful in terms of quality and in terms of value.

My goal always is to develop a relationship with the client that privileges and explores the pursuit of quality and value in tangible and relevant terms. The key to this development is communication. Communication is vital to any relationship, but most especially in relationships which have the potential to impact tens, hundreds, thousands of people. And it is the impacted people, the individuals who will be expected to inherit, execute, and champion what we produce together that hold the determination of whether or not quality and value markers are truly met.

What Can I Do For You?
* critical thinking and situation analysis (e.g. root cause analysis, strategic roadmaps, technical reports)
* technical and business writing (e.g. user guides, RFPs, training materials,...

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The City of Edmonton
Senior Business Analyst
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Deployed on a Project Management Information System project and a Project Management Reference Guide project. Responsibilities included: * Facilitated elicitation and SOAR workshops * Wrote...
Capital Power Corporation
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Member of the ERP and Systems Redesign project, focusing on management, financial, and project reporting for the Oracle e-Business Suite. Responsibilities included: * Creation of "as-is" data maps...
Grant MacEwan University, Student Resource Centre
Project Manager / Senior Business Analyst
2011 - 2012
Completed a business process review for prospective student recruitment and a a preliminary business process architecture project for the department. Responsibilities included: * Creation and...
International Union of Operating Engineers
Project Manager
2011 - 2012
Completed an interim project assessment of a vendor application project. Responsibilities included: * Develop health check template and execute assessment process * Assess alignment of future...
Grant MacEwan University, Office of the CIO
Senior Business Analyst
2010 - 2012
Deployed on a large-scale ERP implementation, a corporate website renewal, and an identity management project. Responsibilities included: * Requirement elicitation and analysis * Stakeholder...
The City of Edmonton, IT Branch
Senior Business Analyst
2011 - 2011
Deployed on a Fit-Gap project and on a Fleet Services RFP project. Responsibilities included: * Workshop facilitation and issue elicitation and analysis * Wrote recommendations report * Maintained...
IBM - Business Consulting Services
Senior Business Analyst / Delivery Team Lead
2004 - 2009
Lead a team of three business analysts and three systems analysts focused on PeopleSoft and Ad Astra operations support services and development projects. Responsibilities included: * Project...
University of Alberta
Functional Analyst
2000 - 2004
Focused on internal development programs such as an online undergraduate admission form, student self-service portal, and others. Also provided operations support for the PeopleSoft Student...


University of Alberta
Bachelor of Arts (Honours)
University of Alberta
Master of Arts - Communications and Technology
University of California, Irvine
Business Analyst Certificate
Overview  |  Job History  |  Resume/C.V.


business analyst
project manager
technical writer
technical writing
user guide
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Elance Level
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  • 12 months
  • Lifetime
Per Client
Member Since
September 2011
Elance URL
Teri M. | Elance

Teri M.