The CRM Solutions is a born-in-the-cloud technology company specializing in solutions for vertical sectors for companies all around the globe. Our diversified skillset makes us a class apart from our competitors.
We are a fast growing CRM applications and solutions company with expertise across all the major CRM platforms. By providing CRM strategies, services and cloud based products, we are leading the way businesses use CRM applications to interact with their people, customers and partners. The CRM Solutions provides CRM consultancy for growth-focused entrepreneurs and companies so that they can win profitable customers. We take the mystery out of the process. If you need a CRM we can plan, design, and provide it to meet your needs.
We have perfect understanding of the CRM technology, well-complimented by rich experience across all the major enterprise verticals and the capability to deliver end-to-end business solutions makes us the CRM consultant of choice across industries.
Our portfolio services include:
(*) Microsoft Dynamics CRM
(*) Microsoft SharePoint
(*) Office 365
(*) Web Services
With a Microsoft certified team totaling 20 yearsÃÂ of Experience in Microsoft Dynamics Technologies and exclusively hands-on experience on Microsoft Dynamics CRM 4.0 / 2011, Microsoft Dynamics GP 2010 and Microsoft Dynamics AX / RMS. To date we have done successful implementations of over 24 Microsoft Dynamics CRM projects end to end, covering each and every feature/Module, three Microsoft Dynamics AX projects and four Microsoft Dynamics GP implementations.
For CRM we offer a wide variety of services to our clients including:
(*) Data Migration from Microsoft CRM, Sugar, SalesForce, Zoho etc.
(*) Integration with Webportals (WebServices, Plug-ins, Callouts, APIs)
(*) Installation & Deployment (On-Premise / IFD / Cloud)
(*) Automated & Customized Workflow Development
(*) Reporting Services & Dashboards Development
(*) Other Ease of Use Configurations
(*) Infrastructure & Needs Analysis
(*) CRM Support
As a Business Management Solutions Specialist we offer the highest levels of technical expertise to companies so they can gain best out of their CRM system. We have done CRM Implementations for our clients in diversified domains which include:
(*) Physical and Online Retail business
(*) Business Advisory Services
(*) Banking and Finance
(*) IT & SaaS Providers
(*) Real Estate
(*) We can design and write technical documentation for the development of customized solutions for Microsoft Dynamics.
(*) We do requirement analysis and documentation.
(*) We are Proficient in Form customizations, adding scripts and configuring Microsoft Dynamics CRM, GP & AX.
(*) We can also do Installation and configuration of Microsoft SQL Server, Microsoft Dynamics CRM, Microsoft Dynamics GP, Microsoft Dynamics AX and Microsoft SharePoint Technologies.
(*) We can also setup the Microsoft Dynamics GP modules i.e. HR & Payroll, Microsoft Dynamics RMS and POS technologies, Microsoft Dynamics CRM 2011/4.0.
(*) Hands on experience for Implementation of Microsoft Dynamics GP modules i.e. HR & (*) Payroll, Microsoft Dynamics RMS, AX and Microsoft Dynamics CRM 2011/4.0 technologies.
(*) We can manage SQL Server 2008 backup, performance monitoring, scheduling tasks that automatically transfer data from Microsoft Dynamics RMS to Dynamics GP etc.
(*) We can also migrate master date of members, fixed assets items, venders, employees from old system to new developed system.
(*) We have the capability to work within a team environment to implement the proposed solution for the entire ERP and CRM projects.
(*) We can also troubleshoot and resolve technical and functional support issues.
(*) End user support and product training.
Our team at The CRM Solutions has been working extensively on CRM Customizations. We have worked on projects such as creating centralized customer database thereby enabling the organizations to make it available for all the concerned employees. Some of our other major projects include advanced reporting modules, multi-tenancy projects, integration applications, portals, various Plug-Ins etc.
MB2-633 - Microsoft Dynamics CRM 4.0 Installation and Deployment
Manchester Metropolitan University
Masters in Business Administration
2006 - 2007
Masters in Computer Science
2001 - 2003
Microsoft CRM Technical Consultant
2008 - 2009
* To provide Microsoft CRM 4.0 installation, configuration & environment audits.
* To visit client sites for initial infrastructure analysis & documentation.
* To provide consultancy and support to ongoing projects and to provide in-depth analysis on design, discovery and technical modules.
* To provide installation and audit for third party CRM Add-on products like C360 and SalesCentric.
* Installed & tested add-on solutions for CRM 4.0, Microsoft CRM Accelerators, which includes eService, Event Management & Extended Sales Forecasting.
* To provide technical assistance and support to ensure that implementations run smoothly and that any issues are swiftly and professionally dealt with.
* To build prototypes in VMWare with customizations to give team members and clients general overview and working environment of Microsoft CRM 4.0
* To provide application performance tuning, support during customer acceptance testing, technical advice on installation and set-up of Microsoft Dynamics CRM 4.0 with ongoing support.
* To gather requirements for initial development, documentation design, test & deployment.
The CRM Business
Microsoft CRM Support Engineer
2008 - 2008
* To provided Microsoft Dynamics CRM 4.0 installation, configuration & environment audits.
* To provide Upgrade from Microsoft Dynamics CRM 3.0 to 4.0 on clients machines.
* To provide onsite and remote technical support and assistance for clients running Microsoft Dynamics CRM 3.0 & 4.0
* Deployment of Microsoft Dynamics CRM 4.0 with Microsoft Exchange Server and Microsoft Outlook (2003 & 2007)
* To provide technical support remotely, on phone and via email.
* To gather requirements for initial development, documentation design, testing & deployment.
* To build prototypes on Microsoft VPC 2007 with customizations to give clients general overview of Microsoft CRM 4.0
* To maintain complete CRM accessibility within our company and to facilitate clients with high quality of services and support.