Jan 4, 2015|Private|Label & Package Design|Completed|
Hello, I would like to have a package label designed for a box somewhat like the box in the picture, but for a car mount and a car charger together. I would like the main colors of the box to be black and white, but predominantly black.
1. I would like the box to have my logo (to be provided later) in the top left hand corner of the front of the b...
Skills: label and package design, photo editing, photo retouching
“When I posted this job, I stated that I wanted a label design for a box. I expected to get a design for the front, back and sides of the box. Unfortunately they had only understood that they were making a front label and a back label only, not the sides of the box, and this would cost $150. When I asked how much it would cost to add a design for the sides of the box, they told me it would cost an extra $150. I thought this was an exorbitant price, so I just got the front and back labels done and got my suppliers to pint my logo on the sides of the box, for free.
There were also moments of unprofessionalism where they did not follow my instructions as to which pictures I wanted added to specific sections of the label, and they cropped a large part of the main picture on the front of the label so that you couldn't see my product properly. I was very disappointed in this aspect.
However they were quite prompt in terms of providing presentations and reaching milestones, and once I complained about the areas I found unacceptable, they were quick to rectify them, and I ended up with a front and back label that looks professional and presents my product well. I wish I had got designs for the sides though.
Communication is key with this team, but if you get this step right they will most likely provide you with a good finished product.”
Freelancer Feedback Comments for Client:
“We feel sorry that this client feels disappointed in our services. A label design in general includes a front and back. A total box designs is within a different category and more work is involved. We explained this in detail to him, however for the client a label design equals a full package design. Our team worked fully dedicated to the front and the back. We acknowledge that some misunderstandings occured, however this was releated to different interpretation of written feedback. We always resolved the differences as soon as possible. We even delivered the final files on chistmas evening by which one of our team member had to stay in longer to deliver. We feel sorry that even with all our efforts, we werent able to exceed the expectations of this client. ”