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Juanito Theo B. | Elance
 
176985602337900
Last Sign-in: Jul 31, 2014

Juanito Theo B.

Customer Service | Sales Agent | Virtual Assistant
   Philippines
  |   Baao, Camarines Sur

Overview

Minimum Hourly Rate $5

A home-based call center agent with a primary objective of giving and providing a professional and high quality business process outsourcing solutions, including Voice and Non-Voice services. The main goal is to provide you with the top Virtual Assistant services with extensive experience in Sales and Telemarketing, Customer Service, Email Marketing/Responding and a lot more. Promise to deliver the best quality results that would exceed clients expectations.

Hardworking and dedicated person with extensive and wide experience in BPO/Call...

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Jul 28, 2013|Virtual Assistant|$695|Completed

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Portfolio

Skills (8)

Tested
Call Center Skills
Call Center Skills Test
My Score
avg
Customer Service
Customer Service Test
My Score
avg
Sales
Computer Skills
General Office Skills
Microsoft Outlook
Microsoft PowerPoint
Phone Support
Telephone Etiquette Certification
My Score
avg

Service Description

Hardworking and dedicated person with extensive and wide experience in BPO/Call Center industry -- on both INBOUND (Customer Service) and OUTBOUND (Sales and Back Office Support) in mortgage, merchant services, healthcare -- and homebased jobs for mobile telecommunications website-based marketing and mobile services for US and Canada based companies.

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Employment

Lookdeal
Sales Representative
2012 - Present
- Identify businesses within Toronto and York regions in Canada. - Generate leads online. - Call business owners from home and offer business promotions by running a deal in the...
Convergys Philippines, Incorporated
Customer Service Representative
2011 - 2012
- AT&T wireless service customer care representative. - Receive calls from the customers and handle product inquiries, process payments, billing disputes, bill explanations and rate plan...
Advanced Contact Solutions (ACS)
Customer Service Representative
2010 - 2011
- Customer Service Representative for healthcare provider in the US that specializes on Medicare Supplement, Life and Health insurance. - Receive calls from the policyholders and handle...
TRIDENT3 / CLOSERV, Inc.
Senior Call Center Agent
2007 - 2010
- Look at US Mortgage files supplied by loan officers, loan processors and escrow officers and attain necessary documents for loans to be closed. - Working with different loan officers,...
Iwebmasters.com/Contactcenter.com
Senior Call Center Agent
2006 - 2007
FIRST DATA CORP. (MERCHANT SERVICE GROUP) - Contact newly opened merchant establishments (e.g. retail, restaurants) and offer credit card processing, credit card machines leasing and...

Education

Holy Rosary Seminary
Bachelor of Arts major in Philosophy
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Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Customer Service
Sales Representative
Back Office Support
Lead Generation
Telephone Handling
Chat Support
Email Handling
Personal Virtual Assistant
Admin Assistant
My Snapshot
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Elance Level
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  • 12 months
  • Lifetime
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Identity
Username
theobalares
Type
Individual
Member Since
November 2012
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Juanito Theo B. | Elance

Juanito Theo B.