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Amanda Roland | Elance
 
176985602337900
Last Sign-in: Jan 26, 2010

Amanda Roland

Experienced Life-Cycle Management
   United States
  |   Charlotte, NC

Overview

Amanda has been a great asset to the Elite Team. She has helped immeasurably with billing problems, inventories, disconnects and complex issues. She presents very professionally to the customer. She has attended meetings at the customer site to explain her role to large groups and worked well one on one with customer contacts. She has set up the customer on MyPortal and explained how to use it. She is our "go to" person for many things on the account. Her contacts across the company give her a great pool of resources when I don't know...

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Skills (3)

Tested
Computer Skills Test
My Score
avg
Passed
Customer Service Test
My Score
avg
English Spelling Test (U.S. Version)
My Score
avg
Passed

Service Description

Employment

tw telecom inc
Regional Account Management Specialist
2003 - Present
PROMOTED - National Account Management Specialist •Co-manager providing proactive life-cycle management of National/Carrier client base to increase customer loyalty and retention •Contract...
tw telecom inc
Regional Account Management Specialist
2003 - Present
Overview  |  Job History  |  Resume/C.V.

Keywords

account management
telecommunications
sales support
microsoft office
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  • 12 months
  • Lifetime
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Identity
Username
therolands76
Type
Individual
Member Since
January 2010
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Amanda Roland | Elance

Amanda Roland