Rebbecca Matthews, has worked in the IT sector for 8years and from the start has been involved in the development of user documentation. Over the years, she has been at the forefront of documentation evolution - from printed manuals, to HTML based Help and computer based training (CBT) modules.
Combined with her 18 years of technical writing and editing experience, she is also a qualified workplace trainer, attaining her Cert IV in Assessment & Workplace Training in 2002. This has provided Rebbecca with the advanced skills to not only advise on suitable training implementation, but assist in documentation development and the end delivery.
Since 2008 Rebbecca has also been a Microsoft Certified Application Specialist (MCAS) and Microsoft Certified Trainer (MCT).
Rebbecca's enthusiasm for developing intuitive training material and professional training sessions has ensured that her clientele are not only satisfied with her work, but have often become recurring clients.
Whether you are looking for assistance with your word processing, needing documentation for your software or wanting thorough testing of your new website or program, I have the solution for you.
Get the most out of your software and provide your staff or clients with the best training and documentation available.
With 18 years industry experience, I can assist you with testing and QA of your software (including writing extensive test plans), editing requirements and writing online help and user manuals and developing interactive e-learning presentations.
Don't settle for second best - make your product shine with professional user documentation!
Microsoft Certified Trainer
National eHealth Transition Authority
Technical Writer & Editor
2012 - Present
Leader drafter and editor for NEHTA responisible for transforming existing NEHTA documentation into a suitable format for submission to Standards Australia. Submitted documents to become Australian Standards and Australian Technical Specifications. Role includes full edit of documents, becoming familiar with Standards Australia strict documentation guidelines and liaising with key stakeholders to ensure accurate presentation of included information.
Technical Writer & Elearning Developer
2010 - 2012
Responsible for the development of a wide range of user documentation, including Quick Reference Guides, elearning presentations, policies and procedural material for use by internal staff and external vendors.
Lihir Gold Limited (LGL Gold)
Technical Writer & Trainer
2007 - 2010
Responsible for developing suitable written and computer based training (elearning) material on Mincom Ellipse 6.1 software and assist with the development of appropriate training courses.
Classroom based training conducted to Lihir Gold Limited mine staff on-site at Lihir Island, Papua New Guinea.
Technical Writer & Trainer
2006 - 2006
Ellipse Upgrade Project
Responsible with a team of 4 technical writers and trainers to develop suitable written training material on Mincom Ellipse 6.1 software and assist with the development of appropriate training courses. Classroom based training conducted to Xstrata Queensland Limited mine staff in multiple locations across Queensland and Northern Territory, including Macarthur River Mine, Darwin, Mount Isa and Brisbane. Training has been conducted for all areas of Ellipse 6.1 - Materials (Supply), Maintenance, and HR.