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Ernestina Appiah | Elance
 
176985602337900
Last Sign-in: Feb 10, 2015

Ernestina Appiah

Expert in business administrative support
   Ghana
Accra

Overview

Minimum Hourly Rate $10

I have an ability to understand and execute instructions. . I have pursued a successful career in the IT industry for the past 14 years, and has a thorough grounding, experience and insight in technology, sales, marketing, and general management.

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Skills (5)

Tested
Customer support
Internet Research
Web Design
E-mail marketing
General Office Skills

Service Description

? A professional with experience in customer service, Web Design, social media management and marketing support for small business owners and individuals.
? well organized, efficient and disciplined.
? Excellent at multi-tasking and time management.
? Possess well-developed interpersonal skills.
? Business administration expertise.
? Exceptional team leader with strong ability to generate and maintain records, oversee projects, keep team on track and meet deadlines.
? Versatile in many computer operating systems and programs.
? Excellent written/verbal communication skills.
? A problem solver, including but not limited to computer issues and technical difficulties.
My biggest experience was with a small IP telecom company in Florida. I was the head of customer service, providing technical and general support to clients. I assisted in troubleshooting, creating profit margins in excel to be uploaded onto softswitch for clients. I help to provide training for new clients to use the softswitch to produce calling pins. I took care of more than 55 agents all over the world


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Overview  |  Job History  |  Resume/C.V.

Keywords

administrative support
customer service
webdesign
social media manager
email support
internet research
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  • 12 months
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Identity
Username
tinafoli
Type
Individual
Member Since
February 2015
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Ernestina Appiah | Elance

Ernestina Appiah