Tammy P. | Elance
 
176985602337900
Last Sign-in: Aug 29, 2013

Tammy P.

Experienced VA and Customer Service Represetative
   United States
  |  1:26 pm Local Time

Resume/C.V.

I'm very dependable and organized with the ability to work independently. I have experience in office management supervising 20 plus employees in a very busy catering company, and experienced VA working with several client types including an executive and Realtor. I also have customer service, order taking, and data entry experience with skills in computers and applications such as; Microsoft Word, Outlook Express, Powerpoint and Excel.

I have been working from home for the last 7 years and look forward to getting some projects. My projects have included West at Home working as a customer service representative for 5 years, Bella Online as a content writer for the Chocolate category, content writer for Examiner online , and a project manager for LiveWork .

My clients call me the jack of all trades as for as administrative work goes: from social media management all the way to brochure creation.
Service Description
I'm very dependable and organized with the ability to work independently. I have experience in office management supervising 20 plus employees in a very busy catering company, and experienced VA working with several client types including an executive and Realtor. I have experience with customer service, order taking, and data entry with skills in computers and applications such as; Microsoft Word, Outlook Express, Powerpoint and Excel. I also have experience working with Sendpepper, OAP, Aweber, Wordpress, and DemandForce.

I have been working from home for the last 7 years and look forward to getting some projects. My projects have included West at Home working as a customer service representative for 5 years, Bella Online as a content writer for the Chocolate category, content writer for Examiner online , and a project manager for LiveWork .

My clients call me the jack of all trades as for as administrative work goes: from social media management all the way to brochure creation.

My service include: email support or email management, customer service, research, travel arrangements, data entry, photo management and some photo editing, document design and editing, Powerpoint presentations, video management and some video editing, social media management, blog and article management, scheduling and appointment management, calendar management, website administrative duties, newsletter and email creation, online ordering, direct mailings, gift giving.

Iím able to provide a fast turnaround with accuracy as I double and triple check my work. I have done so many projects there is too many things to list.
Education
Everest University
Assoiciates degree in Medical Billing and Coding
2008 - 2011
Strayer University
Computer Information Systems
2001 - 2002
Employment
Ultimate Spa Marketing System
Account Manager/Designer
2011 - Present
Ultimate Spa Marketing System is a marketing company that does online marketing and direct mail for day spas my job as an account manager is to stay in close contact with my spa and update their marketing items as needed. On a monthly basis: design flyers, newsletters, and emails. Social Media posts and event creation.
LiveWork
IC/Project manager
2009 - Present
I'm an independent contractor for LiveWork. I have done 5 projects for ask.com and Dictionary.com. answering various types of questions. I am a project manager with over 300 experts for Dictionary.com. I'm in charge of editing, Q&A, answering experts questions, and compiling answers. This job is for about two weeks per month.
Self
Virtual Assistant
2009 - Present
I work independently as a freelancer or virtual assistant doing data entry, document editing, PowerPoint presentations, brochure designs, uploading videos, submitting articles, and social media management, calendar management, scheduling, researching different topics, email management and various other tasks.
West at Home LLC
Customer service representative
2007 - Present
I took orders over the phone, updated customers information, and started new accounts. My job there now is to take clients information and place them into their conference calls and small transcribing tasks.
Thought Point
Virtual Assistant
2009 - 2010
I do many different types of tasks and projects for them. I have a onging project with a wonderful real estate agent posting and updating real estate listings , website administrative duties, and I also manage her Facebook account. Other projects include article submissions, tons of research on various subjects, power point presentations, travel arrangements, data entry, and editing documents. Went out of business
ChaCha
SMS guide
2008 - 2009
I search the internet for queries that a customer sends in an answers them within a time limit. Not enough work, so I had to move on to other projects.
Powell Gardens/Cafe Thyme
office manager/cafe manager
2000 - 2002
I was responsible for all the running of the cafe, scheduling, payroll, customer service through email and phone, event planning for catering, accounts receivable and payable, and human resources.
Payment Terms
None specified
Tammy P. | Elance

Tammy P.