Technical Writer. Native English Speaker. Experienced in all levels of Technology and Business. From PC's to Enterprise Wide Systems. Well versed in Technical Writing, System Analysis, Customer Service and all levels of Troubleshooting. Communications Expert in multimedia. IT Consultant, Systems Analyst, Account Manager.
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May 24, 2012|Other IT & Programming|$0|Completed
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May 22, 2012|Other IT & Programming|$0|Completed
Extensive Portfolio Document Technical Writer Timothy Kelly.
My first blog post for my new blog, Music and Movies. .
Native English Speaking
If you are looking for a Technical and Business Writer who can get your project done on time, the way you want it, look no further. I have over 17 years experience as a Technical Writer who also happened to wear the hats of an IT Consultant and Business Services Manager. This has been in multiple corporations which included the Education, Retail, Telecommunications, and Medical fields.
I have done extensive writing, proofreading, and editing of simple texts and complex analytical process manuals. I have worked on documentation for business presentations and Regulatory Compliance Standards. I have also created and analyzed manuals for system security protocols and wrote sophisticated design papers.
Many of these were done for one of the largest telecommunication giants in the U.S., AT&T. I had the pleasure of working for that organization for over 9 years as a Senior Operations Engineer and as a Business Systems Analyst. In those capacities, I was writing in multiple mediums to facilitate communication. I then achieved my department's business and technical goals.
I have also worked over 8 years as a Corporate Account Manager with the Xerox Corporation. I was account manager for the onsite document centers in large and small businesses. I oversaw the printing of almost every kind of document job that commercial businesses needed for their internal and external customers.
As a native U.S. English speaker, I...
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2012 - 2012
Worked on every phase of 3 month Solar Energy Project for the City of Lakeland, Florida. Layout, assembly, installation, and landscaping. Incorporating all aspects of this major construction...
Blazing Fire Church
2006 - 2011
• Administratered a two building campus for ongoing events. Crowd size from 250 to 500 persons. Managing all aspects of the facility including complete operational opening/closing, setup/takedown,...
Business Systems Analyst
2007 - 2010
Hands on analysis, design, installation and deployment of Avaya/Nortel MPS 1000 IVRs, Windows and UNIX Servers, new application testing, and associated voice and data configurations. Systems...
Senior Operations Engineer
2001 - 2005
Nortel Periphonics IVR: Tier II Operational Technical Support. Triaged major outages and brought time efficient resolution to production issues.
¿ Rolled out new IVRs with networks. Highly...
Queen's Medical Center
Inventory Control Technician
1995 - 1997
Responsible for accounting, processing, and distribution of inventoried medical and office supplies.
Implemented Just In Time computerized inventory control application. This brought greater...
Xerox Business Services
1988 - 1995
Xerox Business Services. A $1.5B business services company. Managed in-house service centers for multiple companies including Honeywell, Sears, etc. Responsible for accounting and inventory...
New Mexico State University. Dean's List
Associate in Applied Sciences. GPA 4.0
1998 - 2001
US Native English Speaker
Native English Speaking