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Terence Madden | Elance
 
176985602337900
Last Sign-in: Feb 26, 2016

Terence Madden

Translator/Bilingual Operations & Client Relations
   Mexico
  |   Mexico City, The Federal District
  |  9:50 pm Local Time

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Terence Madden's identity has been verified.  Learn More

Overview

Result-oriented, proactive and hard working professional, with a background in teaching and translation/interpreting services and more than 10 years of achievement driven experience in the ATM and Electronic Payment industry, who is able to develop and implement business strategies and achieve success by being focused on the objectives.
Outstanding communication skills, verbal as well as written coupled with exceptional presentation skills gained in teaching languages and working as a translator/interpreter.
I believe that my career to date...

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Nov 18, 2014|Customer Service|$0|Completed

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Skills (10)

Tested
Customer Service Test
My Score
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English Speaking Test
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English Spelling Test (UK Version)
My Score
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French Grammar Test
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UK English Proofreading Skills Test (Oxford Guide to Style)
My Score
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U.S. English Punctuation and Mechanics Test
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Passed
English To French Translation Skills Test
My Score
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Employment

First Data
Product Manager - ATMs
2008 - 2013
The specific responsibilities included contributing to the development of internal business cases and product proposals, developing high level business requirements for new system developments and...
First Data
Corporate Client Services Manager
2005 - 2008
• Acted as a functional lead and co-project manager for the implementation of Australia’s largest ATM rollout • Provided monthly Service Level Agreement (SLA) reporting and system analysis on all...
First Data
Incident Management Co-ordinator
2003 - 2005
• Managed multiple project’s implementation for ATM installations, removals, relocations, and software upgrades. • Ensured optimum ATM availability to Financial Institutions’ network by closely...
Link Interchange Network
ATM Installation Specialist
2002 - 2003
• Provided assistance to engineers with the installations of newly deployed ATMs. • Acted as the 2nd line support for the UK ATM independent deployers’ help desks, and working on various projects •...
IBA Health
Help Desk Manager
2000 - 2002
MLT Translation Centre
Translator/Interpreter (French-English)
1994 - 1998
University of Canterbury, New Zealand
French tutor
1994 - 1995
Shirley Boys’ High School
French teacher
1994 - 1994

Education

Universite de La Reunion
Master in English
-
University of Central Lancashire
Bachelor of Arts - American Studies
-
Overview  |  Job History  |  Resume/C.V.

Keywords

French
English
translation
writing
proofreading
management
customer service
client relationship
data entry
My Snapshot
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  • 12 months
  • Lifetime
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Identity
Username
tmadden
Type
Individual
Member Since
April 2014
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Terence Madden | Elance

Terence Madden