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Thomas A. | Elance
 
176985602337900
Last Sign-in: Dec 14, 2013

Thomas A.

Systems Administrator / Customer Service / Technic
   Kenya
  |   Nairobi, Nairobi
  |  4:11 pm Local Time

Overview

Minimum Hourly Rate $11

Highly motivated customer focused professional with five years experience in Systems Administration, Technical Support, Help Desk, Customer Service, Service Delivery, & Project Management. Some of my professional skills include: System & Network administration, Windows/Linux skills, Vsat skills, MPLS, LAN/WAN setup, TCP/IP, DNS, DHCP, VPN, Routing/Remote Access, Hosting, Google Apps, Virtualization among others.

My goal is to ensure my employers are satisfied with my work. "satisfaction is the key".

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Skills (4)

Tested
Customer Service
Customer Service Test
My Score
avg
Passed
Email
Email Etiquette Certification
My Score
avg
Passed
TCP/IP
Helpdesk

Employment

iWay Africa Service LTD
Technical Support, Sales Support, Account Manager
2008 - 2011
iWay Africa Service LTD, is the leading multinatinational telecommunication company operating in over 32 countries in Africa. while at iWay I managed to work in Technical sales support, Account...

Education

Kenya Methodist University
Bachelor of Business Information Technology
-

Keywords

Systems
Administrator
Technical
Customer
Service
help-desk
IT
Remote
Virtual
My Snapshot
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
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Identity
Username
tommymesh
Type
Individual
Member Since
July 2011
Elance URL
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0
Thomas A. | Elance

Thomas A.