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Elizabeth Towns-Law | Elance
 
176985602337900
Last Sign-in: Jul 6, 2015

Elizabeth Towns-Law

   United States
  |   Peoria Heights, IL

Overview

Accomplished customer service professional and manager. Experienced working in a variety of retail environments and industries. Have a keen understanding of complex internal and external customer needs, while developing results-oriented solutions.

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Skills (10)

Tested
Customer Satisfaction
Sales
Management
Customer Service
Coaching
Visual Merchandising
Customer Experience
PowerPoint
Microsoft Word
Store Management

Employment

Follett Higher Education Group
HR Systems Advisor
2013 - Present
-Facilitated implementation of Human Resources Information Systems (HRIS) created by ADP (Vantage/myHR) -Site Administrator of Virtual Edge HRIS -Maintain Virtual Edge System with updated...
Follett Higher Education Group
Field Manager
2012 - 2013
- Successfully managed $3Million Bookstore; managing several associates - Planned logistics for store projects and programs during peak times of the business, such as inventory, beginning and end...
Pier 1 Imports
Assistant Store Manager
2008 - 2012
- Provided outstanding customer service to all customers in a proactive and professional manner - Promoted company sales events and incentives through visual merchandising and the coaching of sales...
Nena Hardware
Sales Associate
2003 - 2008
- Provided attentive customer service to all patrons all departments of the store - Advised the patrons on the best products for his/her needs and instructed him/her in its proper use - Trained new...

Education

Dominican University
Master's of Library and Information Science
-
Monmouth College
Bachelor's Degree
-
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
  • Lifetime
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Identity
Username
towneliz02
Type
Individual
Member Since
July 2015
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Elizabeth Towns-Law | Elance

Elizabeth Towns-Law