Online Project Manager
> ensures that clients deliverables are on time
> admin work
WIPRO BPO LTD. Dec 2008 - present - Business Billinga nd Colelction Manager
• Motivate, coach and develop team leaders , advisors,quality advisors to meet/exceed departmental goals
• Deliver performance feedback, including performance appraisals, developmental action plans, performance improvement plans and disciplinary action
• Analyze reports and data to improve operational...