SUMMARY OF QUALIFICATIONS
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? Quality-driven professional with over 6 years of expertise in large scale enterprise level software dealing with development and maintenance
? Solid knowledge and experiences of C/C++ programming languages under Windows and Linux platforms. Solid understanding of OOAD, design patterns and design tools
Languages C/C++, MFC, Java, Python, TNSDL, XML, JSON, Robot, MQL4
Processes Agile, V Model
Concepts OOA/OOD, UML, Design Patterns, MVC, Multi-thread Synchronization, Message Driven Design, Unit...
Nokia Siemens Networks
Public Company; 10,001+ employees; NOK; Telecommunications industry
August 2011 – April 2014 (2 years 9 months) Hangzhou, Zhejiang, China
• Clarified requirements, designed, developed, tested, maintained the domain of Hardware Configuration Management. Worked closely with developers, testers and newcomers to coach and support the domain knowledge concerning technical and requirement aspects. Handled customer escalations or cases timely to provide workable solutions or workarounds, collected and analyzed software requirement from customer feedback, reviewed new system design specifications to ensure technical feasibility and requirements consistency.
• Collaborated with other Domains to improve system bottleneck of supervision in Hardware Configuration Management Domain, optimization reduced 95% of erroneous alarm reporting issues and stabilized system from using unit switch over in some cases.
• Supported 24 hrs on-call duty for system upgrade from carrier sites, collected troubleshooting information, targeted problems, provided workarounds and solutions to ensure prompt response.
• Assessed customer feedback regarding message troubleshooting tool, experienced leading a new team to re-develop a project named Message Monitoring. Worked with project manager to define project scope, formulated project schedule and kept track of progress, supported technical implementation. The project diminished message lost behavior which was...
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