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Teresa W. | Elance
 
176985602337900
Last Sign-in: Feb 6, 2016

Teresa W.

Reliable Data Entry/Customer Serverices
   Jamaica
  |   Montego Bay, Saint James
  |  7:26 am Local Time

Verified Freelancer

Teresa W.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $13

Main Objective to provide excellent service to satisfy my clients’ needs. I am 100% committed to produce quality services and strive to exceed expectations: I am a highly motivated individual with the ability to communicate effectively, handle pressure, multitask, listen and follow instructions. My goal is to always try and produce quality work that guarantees satisfaction.

Experience in customer service, data entry, spreadsheets, email and office support. Worked as a Customer Service Representative/Administrative Assistant also worked in...

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Portfolio

Created spread sheet and set up formulas to analyze and caculate data and update entries.

Skills (5)

Tested
Customer Service
My Score
avg
Passed
Windows 7
My Score
avg
Passed
SAP
My Score
avg
Passed

Service Description

Reliabable Customer & Data Entry Services (but not limited to, open to aquiring new knowledge and skills and is willing to be trained once training is provided)

My Goal: To exceed expectations and delivery satisfaction.

I have acquired certification in Customer Service Training with Advance Learning Interaction Online (ALISON). I am currently enrolled with ALISON seeking to continuously acquire additional knowledge and skills necessary to equip me to provide excellent service.

My current services include:

CUSTOMER SERVICE:
• Patience,
• excellent communication and Multitasking skills
• ability to read and understand customer’s needs
• warm and pleasant personality
• ability to handle unexpected situations
• Attentiveness,
• Goal Oriented
• Keen Listening ability

DATA ENTRY:
• Efficiency
• Accuracy
• Reliability
• Dedication

















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Employment

Excel Vacation Consulting Limited
Customer Services Representative
2013 - 2014
Placed and received calls, Processed and explained Client's Purchase Agreement, Process edclient's queries and discrepancies, Processed collections, send and respond to clients emails, placed...
Hedonism 11 Resort
Accounts Payable
2008 - 2012
Processed supplier's invoices and payments, Prepared Monthly Reports, Balancing Accounts, Prepared Reconciliations of Accounts, Handled supplier's query, Filled Invoices and Payment Document,...
Hedonism 11 Resort
Purchasing Agent
2003 - 2008
Prepare Purchase Orders, Obtained quotation, Faxed quotations and Purchase orders to suppliers. Source goods and services, filled documents, Inspect and verify goods and services.

Education

Western Hospitality Institute
Associate- Hotel and Restaurant Management
2010 - 2012
Mount Alvernia High School
CXC passes/certificate
1988 - 1993
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Customer
Service
Data
Entry
Word
Processing
Administrative
Support
Spreadsheet
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
TWhyte
Type
Individual
Member Since
February 2015
Elance URL
Verifications
0
Teresa W. | Elance

Teresa W.