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Julie T. | Elance
 
176985602337900
Last Sign-in: Sep 23, 2015

Julie T.

Customer Service Rep/ Data Entry
   United States
  |   Davenport, IA
  |  1:22 am Local Time

Overview

Minimum Hourly Rate $7

Calling center Customer Service Representative serving customers for over 8 years with care. I am very compassionate and listen attentively. Privacy and accurate spelling are an absolute must. I love to help people overcome a problem or misunderstanding. They want a resolution or more information about your product or service and I am here to deliver that message.

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Jan 21, 2012|Data Entry|Private|Completed
|
5.0
Nov 2, 2011|Research|Private|Completed
|
5.0
Jun 15, 2011|Data Entry|Private|Completed
|
5.0
May 23, 2011|Bulk Mailing|Private|Completed

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Skills (10)

Tested
Call Center Skills
Call Center Skills Test
My Score
avg
English Spelling
English Spelling Test (U.S. Version)
My Score
avg
Passed
English
English Speaking Test
My Score
avg
Passed
Computer Skills
Computer Skills Test
My Score
avg
Passed
Travel Planning
Yahoo Messenger
Customer Service
eBay Web Services
eCommerce Consulting
Email

Service Description

Committed to excellence. Customers would like a reason to be a repeat customer and I build that commitment around their desires. I can help you with your emails, invoices, orders. Able to help with email, and online. I have Windows XP, and OpenOffice which is able to save files in MS Word and MS Excel format if needed. I am able to use basic email with a little enhancement if needed. Can also handle Google Drive and Kingsoft.

Familiarity with Amazon Store set up, customer service and fulfillment. As well as fulfillment services with some other sites.

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Employment

Cloud10
At Home Professional
2009 - 2009
Worked at home answering incoming calls to resolve customer billing issues, check account status, sell other services with One Call Resolution. I used my computer with a VPN, VoIP, and Citrix...
McDonald's
Drive-Thru Cashier, Grill Cook
2002 - 2009
Maintained clean grill area, cooked food, cashier/drive-thru cashier took orders, filled orders, delivered orders, filled drink orders, helped teammates get their work done.
Personal Marketing Research
Teleresearcher
1998 - 1998
Utilized computer generated calls to conduct research interviews in a call center. Script was provided on a computer. Read the script as if actually in an engaging conversation. Gently coaxed the...
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer Service
Data entry
spreadsheet
email
high speed internet
compassionate
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Private
Private
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Identity
Username
twstrldy
Type
Individual
Member Since
October 2010
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Julie T. | Elance

Julie T.