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Jeanette H. | Elance
 
176985602337900
Last Sign-in: Feb 8, 2014

Jeanette H.

professional customer service specialist/VA
   Philippines

Overview

Minimum Hourly Rate $5

I have been working as a Customer Service Representative for years. I have handled customer support,financial,sales and technical support for customers,provide them with information to address inquiries regarding products and services,deal with and help resolve any customer inquiries.
I have the ability to multi-task and worked in a fast-paced environment with minimal supervision and to provide administrative and business service that will co-relate with my previous experiences and to be as productive as possible to my employers.

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Skills (5)

Tested
Call Center Skills
Customer Service
Knowledge of Microsoft Office
General Office Skills
Time Management

Employment

Teletech Management Inc.,
Customer service/technical & sales Representative
2011 - 2012
provides real time customer service,process payments,resolves technical issues, updates customers account and answers customers inquiries and makes follow up. sell products to customer depending...
IBM Global Services Inc.,
customer service and financial analyst
2010 - 2011
provides excellent customer service real time,answers customers inquiries and follow up on their financial account of their mortgages,process payments, request document release per customers...
NCO Clark Philippines Inc.,
Customer Service Representative
2009 - 2010
provides world class customer service to customers inquiries real time,ensuring that it will be resolved, process payments, update the database with customers information.assist customers in some...

Education

Bulacan State University
Bachelor of Science in Computer Engineering
1997 - 2001

Keywords

My Snapshot
1
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
umie03
Type
Individual
Member Since
July 2012
Elance URL
Verifications
0
Jeanette H. | Elance

Jeanette H.