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Laurie N. | Elance
 
176985602337900
Last Sign-in: May 14, 2013

Laurie N.

Professional with Insurance & Real Estate Exp.
   United States
  |   Flat Rock, NC
  |  4:07 am Local Time

Overview

Minimum Hourly Rate $20

Professional retired Insurance and Real Estate agent with 20 years experience in prospecting, writing contracts, closing contracts, completing applications, reviewing documents and detailed analysis of customer needs. Customer service and building relationships with customers for future business and referrals is imperative to build as successful business.

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Skills (10)

Tested
Call Center Skills Test
My Score
avg
Customer Service Test
My Score
avg
Passed
Office Skills Test
My Score
avg
Telephone Etiquette Certification
My Score
avg
Outbound Sales Skills Test
My Score
avg

Service Description

Extensive background in sales and customer service. Previous sales experience resulted in top 10% of sales. Past experience working in insurance office completing applications, reviewing customer needs and incorporating additional coverages to insure client has adequate coverage. Customer service was a primary part of sales in insurance as well as real estate. My typing skills are 60+ words per minute. I have transcribed dictation and assisted in accounting department with accounting.

I am a 12 year cancer survivor and I chaired the American Cancer Society Relay For Life for two years recruiting 20 additional teams and increasing total donations collected by 100%.

In all endeavors I have taken on in life, I have excelled to the top and have been successful. I look forward to building my virtual assistant business in the same way.

Thank you for your consideration of my online services.

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Employment

Trinity Technology Group
Transportation Security Supervisor
2009 - 2010
Worked in small airport supervising transportation security officers, monitoring travelers going through security, operating x-ray machine, clearing baggage entering the security area prior to...
American Family Insurance
Owner Operator of Insurance Agency
2007 - 2008
Operated Property Casualty Life & Health Insurance Agency. Prospecting new business, quoting and writing business, hiring and training staff of two employees. Accounting records maintained for...
John L Scott Real Estate
Real Estate Agent
2000 - 2007
Independent contractor as a real estate agent. Prospecting clients, writing contracts, listing homes, closing contracts, showing homes, meeting with contractors and appraisers at homes being sold,...
Various Insurance Agencies in Seattle, WA
Personal Lines Insurance Agent
1981 - 1995
Relocated to Seattle Washington. Worked in various insurance agencies working in personal lines and commercial lines business. Duties included prospecting, quoting, preparing coverage summaries...
Toole & Easter Insurance
Filing Clerk-Personal Lines Agent
1977 - 1981
Attending high school office program and secured a part-time position as filing clerk in high school. Over time grew to a full time personal lines insurance agent.

Education

Trinity Technology Group
Transportation Security Supervisor (TSA Contract)
2009 - 2009
Washington State Insurance Commission
Property Casualty Life & Health License
2007 - 2007
Washington State Real Estate Commission
Real Estate License
2000 - 2000
Washington State Insurance Commission
Property Casualty Life & Health License
1981 - 1981
Montana State Insurance Commission
Property Casualty Life & Health Courses
1979 - 1979
Sentinel High School
High School Diploma
1975 - 1979
Overview  |  Job History  |  Resume/C.V.

Keywords

Insurance
real estate
customer service
sales
typing
virtual assistant
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useronlineassis...
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Member Since
December 2011
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Laurie N. | Elance

Laurie N.