I had been a Customer Service Representative/Technical Support for almost 2years. Handling US Telco account. I am a fast learner and professional. Quality and Satisfaction is my top priority. My eagerness to provide high quality service to my client is my job.
Deal directly with customers via phone.
Respond promptly to customer inquiries about their Account.
Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service inquiries.
Verify customers account.
Set up new...