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Leena J. | Elance
 
176985602337900
Last Sign-in: Sep 4, 2012

Leena J.

Experienced support professional
   United States
Cupertino
  |  5:04 pm Local Time

Overview

Minimum Hourly Rate $33

Self-motivated professional with more than 11 years of experience in consulting, process management and vendor management.

Thorough knowledge in the provision of sales services, account acquisition and management, reactivation of dormant accounts and development of successful sales technique.

Acknowledged for pursuit of personal and professional growth through study and application of proven ability to create Win-Win opportunities for all parties involved.

Proven ability to manage time, resources and a customer base.

Distinctive problem...

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Jun 27, 2012|Customer Service|$0|Completed

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Skills (6)

Tested
Microsoft Word
Call Center Skills
Computer Skills
Customer Service
Time Management
Sales

Service Description

Company background

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Employment

Elance Inc
Customer service
2006 - 2008
Proactively support buyers and service providers throughout a transaction. ยท Answered telephone and e-mail inquiries, maintaining service level agreements using the CRM software...
Citibank
Personal Banker
2004 - 2006
Proactively source, acquire, and expand customer relationships by maximizing sales opportunities and ensuring customer retention. Probe within customer base for needs and opportunities to...

Education

Golden Gate University
MBA
-
University of Pune
Computer science
-

Keywords

call center
project management
finance
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  • 12 months
  • Lifetime
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Member Since
April 2010
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Leena J. | Elance

Leena J.