Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

vanessa m. | Elance
 
176985602337900
Last Sign-in: Jul 31, 2013

vanessa m.

Results oriented Administrative Professional.
   United States
  |   Pittsburgh, PA

Overview

Minimum Hourly Rate $8

Skilled in numerous aspects of office administration (organization of filing systems; use of electronic office equipment; handling phone systems; reception; coordinating with staff; scheduling appointments)
Well-developed communication skills demonstrated through professional verbal and writing abilities; client relations; customer service skills; the ability to produce reports and correspondence
Organized, efficient, and precise with strong liaison skills

Read More »
May 7, 2013|Data Entry|$0|Working
Feb 4, 2013|Virtual Assistant|$0|Working

View All »

Portfolio

I am an Administrative professional with over 20 years of experience in the Clerical...

Skills (10)

Tested
Customer Service
Accounts Payable
Computer Skills
Accounts Receivable
Microsoft Word
Email
General Office Skills
Knowledge of Microsoft Office
Microsoft Excel
Microsoft Outlook

Service Description

CUSTOMER SERVICE
* Interviewed consumers to collect and verify data
* Made inquiries following specified outlines and questionnaire
* Recorded answers; input data into company computerized database system
* Maintained customer confidentiality protocols

OFFICE PROTOCOLS
* Office Systems Management; Customer Service; Reception; Secretarial
* Use of business machines: multi-line phone systems, faxes, postage, copiers
* Accounts Payable and Account Receivable
* Management of mailing systems; creation and organization of filing systems

COMPUTER SOFTWARE KNOWLEDGE
* Windows XP
* Microsoft Office Suite (Word, Excel, Access, PowerPoint)
* Corel WordPerfect Suite (WordPerfect, Quattro Pro)
* Microsoft Works Suite (Spreadsheet, Database, Word Processor)

COMMUNICATIONS
* Grant and Proposal Writing; Employee Orientation; Resume Writing; Job Training


Read More »

Employment

Institute for Networking Community Services, Inc.
Administrative Assistant
1998 - 2013
BILLING: Managed Accounts Payable and Accounts Receivable items * Tracked billable hours for clients * Used Corel Quattro Pro and Excel to create, submit, and track invoices * Recorded and...
Sherman International Industries
Secretary
1995 - 1997
* Shipped merchandise and other various items to customers and other offices via Federal Express, DHL Worldwide Express, & UPS courier services * Logged and maintained records / receipts for all...
Community College of Allegheny County
Tutor (Work Study Program)
1992 - 1994
* Assisted students in using the following software: DBase III & IV, Lotus 1-2-3, WordPerfect * Taught students with special needs to use DBase IV, Lotus 1-2-3, and WordPerfect * Coordinated...

Education

Taylor Allderdice High School
High School Diploma
-
Community College Of Allegheny County
Associate Degree in Business Administration
-

Keywords

Customer Service; Office Protocols; Computer Software Knowledge; Communications; Secretarial; Administrative Assistant; Data Entry
My Snapshot
1
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
Vanessa_Martin
Type
Individual
Member Since
February 2013
Elance URL
Verifications
0
vanessa m. | Elance

vanessa m.