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Vanessa S. | Elance
 
176985602337900
Last Sign-in: Nov 21, 2011

Vanessa S.

   United States
  |   Milton, FL
  |  3:18 pm Local Time

Overview

Minimum Hourly Rate $9

I have five years experience in a call center environment as well as five plus years with an architectural stone company that had emphasis on brand promotion and exceptional customer service interaction. I am extremely versed in customer relations and able to remain calm, cool and collected when dealing with difficult and/or irate customers.

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Skills (7)

Tested
Telephone Etiquette Certification
My Score
avg
Customer Service Test
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Office Skills Test
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Email Etiquette Certification
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Passed
Creative Writing Test - Non-fiction (U.S. Version)
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Passed
Call Center Skills Test
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Passed
Computer Skills Test
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Passed
Overview  |  Job History  |  Resume/C.V.

Keywords

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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
VanessaLS
Type
Individual
Member Since
November 2011
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Vanessa S. | Elance

Vanessa S.