Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Vanessa Yuan | Elance
 
176985602337900
Last Sign-in: Feb 4, 2015

Vanessa Yuan

Expert in Customer Service, Data Entry
   Philippines
  |   Antipolo, Calabarzon

Overview

I am a tourism graduate who chose to work in BPO call center industry for 7 years. I left my job to personally take care of my son now, I am seeking for an online job to help my husband with our finances while at home.

I handled different account from technical, billing, sales and more on customer service. I have experience working as a customer service rep in telecom , satellite TV tech support, and sales verifier.

Seeking a job that will benefit from my customer service experience, positive interaction skills and computer skills where...

Read More »

Skills (8)

Tested
Call Center Skills Test
My Score
avg
Customer Service Test
My Score
avg

Employment

Northstar Solutions Inc.
Sales verifier
2012 - 2015
Responsible for ensuring that sales made by our Door to Door and Outbound sales agents are qualified and follow the standards set forth by our clients.
WNS Global Services
Adviser for Telco
2010 - 2011
Taking calls from UK customers with inquiries from billing questions, account changes, upgrading equipment, and troubleshooting.
Synnex-Concentrix
Technical Support Representative
2008 - 2010
Provide excellent technical support to customer anywhere in United States using satellite TV. Walk through the customers on how to use satellite TV equipments such as remote controls, receiver and...
SITEL
Customer Service Representative
2005 - 2007
Provide clear inbound communication through telephone technical support and excellent customer service solutions to users pertaining to mobile phone downloads such as ringtones, wallpapers,...

Education

Centro Escolar University
Bachelor of Science in Tourism
2001 - 2005
Overview  |  Job History  |  Resume/C.V.

Keywords

My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
vanessayu23
Type
Individual
Member Since
February 2013
Elance URL
Verifications
0
Vanessa Yuan | Elance

Vanessa Yuan