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Victoria M. | Elance
 
176985602337900
Last Sign-in: Nov 29, 2010

Victoria M.

Dynamic Trainer , Management Professional
   United States
  |   Ligonier, PA
  |  11:35 pm Local Time

Overview

Minimum Hourly Rate $15

Award-winning Management, Training professional dedicated to driving the internal learning and development agenda and intellectual capital within the Consulting area for today’s emergent business.

I am currently seeking to leverage my knowledge, achievements, skills, energy, passion and talent to build strategic alliances as well as provide services which support: continual performance development in proficiency levels, sales and retention, customer service, operational efficiency, relationship building and revenue driving...

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Portfolio

Skills (2)

Tested
Telephone Handling
Telephone Etiquette Certification
My Score
avg
English
English Vocabulary Test (U.S. Version)
My Score
avg
Passed

Service Description

About the Company

GEM Training Solutions is a successful Sole Proprietorship consulting service working with client teams to identify any potential needs in processes, which will lead to increased efficiencies, higher customer satisfaction and lower costs. Ideally structured to advise companies on best practices in customer service, sales and retention, and motivational skills as well as customer management and strategic planning, GEM's consulting services are delivering leading customer contact, and management solutions to clients in the national market place, while creating a working environment and culture that promotes respect for staff, customers and company.

GEM stands for, Generate. Educate. Motivate.

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Keywords

Customer Service Excellence
Adult Learning
Call Center - Regional Management
Communication; Written & Verbal
Creative
Microsoft Office
PowerPoint
Researcher
Sales skills
Training Development & Facilitation
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
vcmoye
Type
Individual
Member Since
August 2008
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Victoria M. | Elance

Victoria M.