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Veeresh Vimal Anand Murugaiyan | Elance
 
176985602337900
Last Sign-in: Sep 8, 2014

Veeresh Vimal Anand Murugaiyan

Email & Chat Support Specialist, Data Processor
   India
  |   Madurai, Tamil Nadu
  |  12:56 pm Local Time

Overview

Minimum Hourly Rate $3

Have got very good experience in Online Technical as well as Customer Support for more than 9 years. Have hands on experience in troubleshooting PC issues including OS related and other software applications via email and chat medium. Got excellent skills to please and satisfy the needs of the customers. Can handle a range of customers from business to end users. Would like to work on a part time basis. Also willing to do data entry or data processing jobs as well.

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Portfolio

Was part of USA's leading entertainment application product's customer as well as...
Was part of RealNetworks, USA,'s customer as well as technical support for 5 years....

Skills (10)

Tested
Editing/Copy Editing
My Score
avg
Passed
Copywriting
My Score
avg
Passed
Computer Competency
My Score
avg
Email Etiquette
My Score
avg
Passed

Service Description

Was part of USA's leading entertainment application product's customer as well as technical support for 5 years. Well versed in chat, email support and handling escalations. Received many awards for the best performance.

Before that, supported HP's laptop and desktop products via email and chat for 2 years.

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Employment

Real Networks Inc
Application Engineer
2005 - 2010
Supported RealNetworks applications like RealPlayer, Real Rhapsody and RealArcade through email, chat medium. Also handled customer service cases and escalated issues.
Hewlett Packard
Customer Support Executive
2004 - 2005
Supported HP laptop and desktop products through email and chat medium.

Education

Madurai Kamraj University
Bachelor of Engineering
1996 - 2000
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Chat support
Email support
Data processing
Data entry
Image processing
My Snapshot
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Elance Level
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  • 12 months
  • Lifetime
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Identity
Username
Veeresh1010
Type
Individual
Member Since
September 2013
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Veeresh Vimal Anand Murugaiyan | Elance

Veeresh Vimal Anand Murugaiyan