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Nitika Choudhary | Elance
 
176985602337900
Last Sign-in: Sep 5, 2014

Nitika Choudhary

Experienced Service Delivery & ITES professional
   India
  |   Delhi, Delhi
  |  7:08 pm Local Time

Overview

Nitika Choudhary is an experienced professional in IT Service Delivery and Operations industry. She has expertise both in building new service lines and in driving excellent project performance. Improving Organization performance through increase in bottom-line and creating technology strategies are her passion areas.

Prior to joining Cackle as VP,IT Operations, Nitika worked with consultancy firms such as McKinsey & Company and IBM, where she held responsibility for IT Operations. Nitika holds a Masterís degree in Computer Applications.

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Jan 18, 2013|Management Consulting|Private|Completed
Jan 17, 2013|Customer Service|Private|Completed
Jan 10, 2013|Other - Finance & Mgmt|Private|Completed

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Service Description

More than 6 years of experience in Service Delivery, Operations & Maintenance, Project Management and Team Management in IT sector. Proven record in analysing processes & workflows, assessing efficacy related to business plans & goals and suggesting re-engineering/simplification solutions. Possesses understanding of Waterfall and SCRUM project lifecycle methodologies

Versed in ITIL processes and practices, Waterfall, Agile Modeling & Scrum methodologies and developing & streamlining systems with proven ability to enhance operational effectiveness and meet operational goals within the cost, time & quality parameters. An effective communicator with relationship management skills with the ability to relate to people at any level of business and management.

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Employment

Cackle
Vice President,IT Operations
2013 - Present
ē Manage the deployment, monitoring, maintenance, development, upgrade, and support of all current IT systems, including ETarget and Exchequer, Websites,PCs, operating systems, databases...
Mckinsey & Company
IT Anlayst
2008 - 2012
IBM Global Services
Technical Support Executive
2006 - 2008

Education

Punjab Technical University
Master of Computer application
2010 - 2013
Lyallpur Khalsa College
Bachelors of Computer Application
2003 - 2006

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  • 12 months
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vermanitika_85
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Member Since
January 2013
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Nitika Choudhary | Elance

Nitika Choudhary