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Veronica B. | Elance
 
176985602337900
Last Sign-in: Sep 1, 2014

Veronica B.

Customer Service/Virtual Assistant/ Translation/SM
   Colombia
  |   Medellin, Antioquia
  |  6:09 am Local Time

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Veronica B.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $11

Over the last several years I have been able to work in customer-service in several instances (administrative, leasing, retail, etc). This has given me a broad knowledge and adaptability which helps me to develop in many jobs. Additionally, it has allowed me to grow in different industries, providing me with flexibility and with new understandings of how to serve customers best.

Bilingual: English and Spanish
Excellent listening skills, oral and written communication
Able to negotiate and problem solve quickly, accurately and efficiently...

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Skills (10)

Tested
Customer Service
Social Media
Microsoft Office
Microsoft Word
Social Networking
Training
Spanish
Team Leadership
Leadership
Office Skills Test
My Score
avg

Employment

ProCare Transportation and Language Services
Independent Interpreter/ Transportation Provider
2013 - 2014
Provide transportation and interpretation services for people under a workers compensation claim Check with provider relations about any irregularities during service Maintain an accurate...
Roswell International Math and Science School
Substitute Teacher
2013 - 2014
Adhere to school standards and teachers guidelines and expectations Assist the Lead Teacher Follow lesson plans as mandated by the State of Georgia Offer positive encouragement to raise students...
Roswell Budokan
Cooperative Engineering Teacher/ Art Teacher
2012 - 2014
Adhere to school standards and teachers guidelines and expectations Create and integrate fun lesson plans that engage the children in learning Offer positive encouragement to raise students...
Ruppert Landscape
Receptionist
2012 - 2012
GGreeted, assisted and directed guests, workers, visitors and general public as well as received and prescreen applicants Responsible for performing administrative tasks such as sorting and...
North Point Ministries (Lat-am Strategic Partners)
Volunteer Assistant to Director/ Latin-America Tra
2011 - 2012
Help with logistics and Volunteer Coordinator for the Latin-America Translation Project Translate Leadership Messages Assist and support in any duties as needed Cooperate with time organization...
Tempo Properties
Leasing Consultant
2010 - 2011
Responsible for the outreach marketing activities on a regular basis to obtain prospective residents Retained residential occupancy by listening to resident requests, concerns and comments and...
U.S. Census
CFU Interviewer
2010 - 2010
Conducted phone interviews with respondents following stringent guidelines and confidentiality laws Explained the purpose of the US Census interview, answered respondents' questions, elicited...
Bed, Bath and Beyond
Harmon Sales Associate
2009 - 2010
Ensured that customers receive outstanding service in a friendly environment by greeting and acknowledging customers, maintaining product knowledge and all other aspects of customer service Handled...

Education

Universidad Nacional de Colombia (Medellin)
Architecture
1999 - 2002
Universidad Nacional de Colombia (Medellin)
Architecture
1999 - 2002
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
VeronicaB7
Type
Individual
Member Since
April 2014
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Veronica B. | Elance

Veronica B.