Versatile Support is dedicated to handling the needs of your business through customer support and inquiries. I am a skilled professional leader, with 8 years of experience in the Information Technology industry. Have a verifiable track record for the improvement of a multi-million dollar government project. With customer satisfaction and building positive rapport with military officers, overseeing troubleshooting, systems backups, archiving, and disaster recovery providing expert support. Knowledge in Remedy and Active Directory software Windows 2000/2003 servers, Exchange 2000/2003 Expertise in Microsoft 2000, XP, Vista Software Support and Basic Apple Mac support, File Server Management Training Skills to research effectively, communicate efficiently and meet specified deadlines. Capability to handle escalated clients. Expertise in Microsoft Office.
Through your policies and procedures, it is Versatile Support's goal to allow your consumers and clients to see that they come first in your organization while freeing up more of your time to handle the day to day business needs.
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