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Victoria T. | Elance
 
176985602337900
Last Sign-in: Feb 23, 2009

Victoria T.

Adapting to many roles attentive to your success
   United States
Chesapeake

Overview

Minimum Hourly Rate $15

Versatile Support is able to adapt to many different functions or activities while being actively interested in and concerned for the success of your organization.

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Skills (5)

Tested
Call Center Skills Test
My Score
avg
Passed
Computer Skills Test
My Score
avg
Passed
Help Desk Certification
My Score
avg
Passed

Service Description

Versatile Support is dedicated to handling the needs of your business through customer support and inquiries. I am a skilled professional leader, with 8 years of experience in the Information Technology industry. Have a verifiable track record for the improvement of a multi-million dollar government project. With customer satisfaction and building positive rapport with military officers, overseeing troubleshooting, systems backups, archiving, and disaster recovery providing expert support. Knowledge in Remedy and Active Directory software Windows 2000/2003 servers, Exchange 2000/2003 Expertise in Microsoft 2000, XP, Vista Software Support and Basic Apple Mac support, File Server Management Training Skills to research effectively, communicate efficiently and meet specified deadlines. Capability to handle escalated clients. Expertise in Microsoft Office.

Through your policies and procedures, it is Versatile Support's goal to allow your consumers and clients to see that they come first in your organization while freeing up more of your time to handle the day to day business needs.

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Overview  |  Job History  |  Resume/C.V.

Keywords

tech
support
customer
network
client
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
versatilesupport
Type
Individual
Member Since
February 2009
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Victoria T. | Elance

Victoria T.