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Vesna Brajnik | Elance
 
176985602337900
Last Sign-in: Nov 15, 2014

Vesna Brajnik

Account Manager/Customer Service Rep/Translator
   Italy
  |   Trieste, Trieste
  |  2:07 am Local Time

Overview

Minimum Hourly Rate $20

I am a professional Account Manager/Customer Service Representative with over 8 years experience in the industry. I am Italian and Slovenian native with excellent English. I am good negotiator, very organized, precise, always on time and I know how to handle customer's needs and eventual issues by proposing a variety of solutions.

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Jul 30, 2012|Translation|$358|Completed
|
4.7

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Portfolio

CLP - Classification, labelling and packaging of substances and mixtures - English into...
Request for revision of award for public tender - Slovenian - Italian translation -...

Skills (7)

Tested

Service Description

Professional translations, proofreading, editing, market research.
Copywriting, transcreation, article & blog writing.
Covered languages: English, Italian, Slovenian & others upon request.
Telephone Interpreting: through Skype and VOIP system
Virtual assistant: handling e-mails, customer support, market research.
Writing: blogs and article writing in Slovenian, Italian, English.

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Employment

Gruppo Posteitaliane
Fianancial Consultant
2014 - 2014
I am responsible for customer management, investments, loans, mortgages, insurance policies, ckecking accounts, etc. I have to understand customer's needs and propose a variety of solutions.
Gruppo Posteitaliane
Teller
2010 - 2014
Bravetranslations
Owner, Translator and Project Manager
2008 - 2010
Ongoing

Education

Università degli Studi di Trieste, Italy
Master Degree in European Union policy making
2008 - 2009
The Open University, London (UK)
Bachelor degree in Linguistics
1999 - 2004
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Virtual assistant
Italian translator
English translator
Telephone Interpreting
Multilingual customer support
Admin assistant
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vesy
Type
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Member Since
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Vesna Brajnik | Elance

Vesna Brajnik