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Bjohn Derrance Gonzales | Elance
 
176985602337900
Last Sign-in: Jul 25, 2016

Bjohn Derrance Gonzales

Call Management Solutions Made Easy!
   Philippines
  |   Pasig City, Metro Manila
  |  3:12 am Local Time

Overview

Minimum Hourly Rate $7

I represent an offshore Call Center based in Manila, Philippines which is Smooth Operators Ltd. We specialized in Inbound Process, Outbound Telemarketing, Lead Generation, Appointment Setting, Survey, Collections, Order-taking, Sales, Virtual Assistance and a lot more. We can serve as a front line to your business by means of providing our well-trained representatives and/or Client Service Representatives. We commit ourselves and take pride in providing interactive and top quality service.

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Portfolio

Skills (10)

Tested
Customer Service (Call center env.)
My Score
avg
Passed
Customer Service
My Score
avg
Passed

Service Description

Being a major outsourcing destination, Philippines has various call center organizations that help call centers with organizing conventions, conferences, training programs, and ways to bring more business in to the country.

Customer Support

Smooth Operators Ltd. service does not stop in responding to opportunities from their clients. With our advanced technology, your customer is assured in getting the best conversation with our Professional in house specialist.

Our team is ready to include the following services:

Convert Inquiries to sales
Turned customers to repeat buyers
Customer Service
Order Taking
Handle large volume inquiries

Welcome Calls

Our Welcome Calls to develop customized solutions that meet your specific call center needs. And for less than you would expect. We provide 24/7 call support for Inbound, Telemarketing and Web.

The primary goal is to welcome the customer as they are now a part of - giving them a sense of belonging. You are being very proactive with your customer service - the confidence to give them a customer service hotline, if they need it.

Telesales
Telemarketing
Business call specialist
Corporate help desk support.

Technical Support

Our technical support experiences includes.

Troubleshooting calls
Internet service problems
Computer hardware problems
Help desk support
Warranty or post-warranty support


Smooth Operators Ltd. believes that being aggressive in conducting outbound campaigns to your targeted...

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Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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Identity
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Vheejann
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Member Since
November 2013
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Bjohn Derrance Gonzales | Elance

Bjohn Derrance Gonzales