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Denise A. | Elance
 
176985602337900
Last Sign-in: Jan 11, 2015

Denise A.

   United States
  |   Hartford, CT

Overview

Minimum Hourly Rate $9

To Whom It May Concern

I'd like to give you a brief overview of my skills and experience. I am confident that I could bring value as your Customer Service Representative. Here's how my qualifications meet your requirements: I have been in Customer Service over 12 years, and have experience with multi- line answering. I have experience in a call center environment, and have experience with high call volume. I have good communication skills, as well as developmental skill. I am a quick learner, and a team player. I have the ability to work...

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Skills (10)

Tested
Microsoft Expression Studio
English Grammar
English
Microsoft Word
Resume Writing
Report Writing
Call Center Skills
Computer Skills
Customer Service
Email

Employment

Douglas & Tinker Realty
realtor
2005 - 2011
Interview clients to determine what kinds of properties they are seeking. Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases. Act as an...
FM Facility Maintenance
Customer Service Profesional
2006 - 2010
Answer phones on an 800 number, and respond to customer requests. Provide customers with product and service information. Follow-up on customer inquires not immediately resolved. Complete call...
Comcast Communications
Customer Service Professional
2004 - 2005
Answer phones on an 800 number, and respond to customer requests. Provide customers with product and service information. Follow-up on customer inquires not immediately resolved. Complete call...
Dr. Meryn
Office Manager
2002 - 2004
Billed medical claim forms to insurance companies. Paid office bills, accounts receivable. Contacted patients for past due balances owed.
Aetna Life Insurance
Customer Service Representative
1999 - 2002
Provide exceptional customer service to members, providers, and plan sponsors. Review and process medical and dental claims in accordance with members and provider contracts. Meet daily statistics...

Education

Everest University
Criminal Justice
-
Cape Cod Technical High School
Diploma
1992 - 1996

Keywords

My Snapshot
Elance Level
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  • 12 months
  • Lifetime
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Identity
Username
vidla08
Type
Individual
Member Since
November 2011
Elance URL
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Denise A. | Elance

Denise A.