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Vikas T. | Elance
 
176985602337900
Last Sign-in: Nov 18, 2015

Vikas T.

A techno-management professional
   India
  |   Noida, UP

Overview

Minimum Hourly Rate $33

Over 5 years’ experience in the areas of:
Operation Management, Presales, Business Process Improvement, Client Relationship Management, Team Operations, Training & development, Technical Support, Market research.

>> A competent professional with proficiency in streamlining business processes, defining continuous improvement processes, accelerating employees’ strengths and imparting training for the improvement in the operational process.
>> An astute planner, strategist & implementer with demonstrated abilities in devising service...

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Skills (3)

Tested
Marketing Methods and Techniques Test
My Score
avg
Management Skills Test
My Score
avg

Service Description

Key Deliverables:

Work as a Knowledge Broker to support sales teams in their reuse of intellectual capital to improve the response time while delivering high quality proposals.
• Understand the bid requirements, identify information loopholes, suggest improvements
• Develop process flow charts, document procedures and maintain ICAP repository
• Harvest intellectual capital developed during engagements from sales / bid team members.
• Work closely with Proposal Writers and maintain strong linkages with the Proposal Management and Solution Offerings communities.
• Prepare proposal assets and solution abstracts with assistance from sales / bid teams.
• Maintain ICAP repository and conduct research to support client engagements.
• Maintain networks of Country, IMT, GMT, Region and Geography Subject Matter Experts (SME’s) who contribute to the intellectual capital repositories (i.e. Market Intelligence, Corporate functions, competitive information, offerings, pricing methodologies, technical, etc.).

Client Relationship Management
Networking with corporate and carrier clients of Bharti with respect to telecom technologies such as lease lines, MPLS, Internet, IPLC, Voice etc.
Building and maintaining healthy business relations with major clients by maintaining overall quality to ensure maximum client satisfaction.

Service Operations
Coordinating with the team of technical staff & providing technical support for service & maintenance to ensure smooth operations and efficient...

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Employment

IBM
Intellectual Capital Specialist
2012 - 2012
Work as a Knowledge Broker to support sales teams in their reuse of intellectual capital to improve the response time while delivering high quality proposals. • Understand the bid requirements,...
Bharti Airtel Ltd
Team leader
2008 - 2012
Worked as Team Leader. Lead a team of 25 engineers.

Education

Manav Rachana International University
Master Of Business Administration
2008 - 2010
Institute of foreign trade management
Bechlor of technology
2003 - 2007
Overview  |  Job History  |  Resume/C.V.

Keywords

Writing
Proposal drafting
market research
Operations
Contact center experience
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Repeat
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Private
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Identity
Username
vikasthusu
Type
Individual
Member Since
September 2009
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Vikas T. | Elance

Vikas T.