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Charisse Ann E. | Elance
 
176985602337900
Last Sign-in: Aug 19, 2014

Charisse Ann E.

Freelancer, Project Manager
   Philippines
  |   Cavite, Cavite
  |  6:19 pm Local Time

Overview

Minimum Hourly Rate $8

I am a working professional with over 6 years of work experience. Capable of meeting deadlines. Good quality of work. Excellent English skills, both written and spoken. Good customer service background within the hospitality industry as well as human resources. Interested to work freelance on any project.

Please also check out my most recent CV at:

http://chaienerio.wix.com/charisseannenerio

Read More »
Mar 4, 2010|Virtual Assistant|Private|Working
Feb 17, 2010|Virtual Assistant|Private|Pending Cancellation
Feb 9, 2010|Research|Private|Completed
|
5.0
Feb 5, 2009|Other - Administrative Support|Private|Completed
|
4.1

View All »

Skills (8)

Tested
Call Center Skills
Email
Phone Support
English Grammar
English
Business Writing
Travel Planning
Travel Planning
My Score
avg
Customer Service
Customer Service
My Score
avg

Service Description

Over the past years, I have honed my customer service skills with my experience in travel service specifically when my company was contracted to provide 3rd party customer support for EXPEDIA.COM. After 6 months as a customer service representative, I was then promoted to become a TEAM SUPERVISOR with responsibilities ranging from taking escalated calls, to providing client-based trainings, quality assessments, some administrative work and etc.

During the last 2 years, I have worked as an executive recruiter doing offshore recruiting for Japanese based companies and in the later part, spent building up my small outsource business where my partner and I are providing bulk of articles with very good quality to some clients.

I am currently in search of good freelancing opportunities where I could put to good use the skills that I have amassed over time especially where customer service is concerned.

I am also currently associated with ConstructZero Inc. as a Customer Support Associate specializing in customer service (email and chat) and enjoying the work so far.

Read More »

Employment

Freelance
Freelancer, Project Manager, Blogger, Customer Support Executive
2009 - Present
ConstructZero Inc.
Customer Support
2010 - 2012
Slate Research Inc.
Associate/Executive Recruiter
2008 - 2009
PeopleSupport Inc.
Team Supervisor
2003 - 2007

Education

University of the Philippines Cebu College
Bachelor of Business Management Major in Hotel and Restaurant Management
1998 - 2004

Keywords

copywriting
proofreading
virtual assistant
customer service representative (email and phone support) and office management
My Snapshot
1
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
3
0
9
Total
Milestones
Hours
Reviews
5.0
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
violethaze
Type
Individual
Member Since
October 2008
Elance URL
Verifications
0
Charisse Ann E. | Elance

Charisse Ann E.