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Virginia M. | Elance
 
176985602337900
Last Sign-in: May 26, 2015

Virginia M.

Expert telesales, customer service, writer, voice
   United States
  |   Greenville, SC

Overview

Minimum Hourly Rate $9

I offer an extensive telesales experience, fifteen years plus. Honors and awards include: million dollar club, president's club,MVP-Sales/Marketing Workshop, I have a degree Radio/TV Broadcasting with voice over experience. I am creative writer/playwright/songwriter- First play produced April 2015.
I have been described as "disarming" in my telephone ability and like to build customer rapport and relationships. My strengths lie in my communications abilities, verbal and written, as well as strong customer service and sales skills.
I want...

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Skills (10)

Tested
Resume Writing
My Score
avg
Microsoft Word
My Score
avg
Customer Service
My Score
avg
Telephone Etiquette
My Score
avg
Email Etiquette
My Score
avg
Passed
Creative Writing
My Score
avg
Passed
voiceover

Service Description

Most recently, and for the past eight years, I have worked for a stretch film converter selling products via the company website, as well as making cold calls to manufacturers and distributors. I won an award for most accounts opened in a ninety day period, also was a member of the million dollar club for three years.
My strength is on the telephone, in most any capacity of sales or customer service. I enjoy people, very much. I love to talk with customers or prospects on the phone and build a rapport and relationship. It's an area in which I excel. A customer gave me the highest compliment several years ago. She said," I don't know where you are from, but you sound like home." I also am committed to customer satisfaction and having someone hang up the phone with the knowledge that their question has been answered or their problem has been resolved. Communication, both written and spoken are my strong suits. I am a writer, with a play recently produced and staged in the southeast. I hold a degree in radio and television broadcasting, and have done local voice over work for several projects. I have won state awards in public speaking, oral interpretation of literature. I hold the Jim Chisman award for Drama for the play I have written, and have placed in lyric writing and poetry writing competitions.
I offer knowledge of Word and Excel, and think that I can learn most any industry specific software.


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Employment

Stretch Associates
Inside Sales/Team Leader
2005 - 2012
Made outbound calls to distributors and manufacturers. Took sales from 11,000.00 per month to 64,000.00 per month in 90 days. Trained five other inside sales employees, generated leads for outside...

Education

Tri County Technical College
Radio and Television Broadcasting//Industrial Tech
1985 - 1988
Overview  |  Job History  |  Resume/C.V.

Keywords

Telemarketing
customer service
answering phones
voice over
data entry
sales
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Identity
Username
Virginia1967
Type
Individual
Member Since
May 2015
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Virginia M. | Elance

Virginia M.